the stay was very relaxing thank you and staff was friendly. Very close to town within walking distance. The breakfast was wonderful

Our guestroom, suite actually, was very spacious and clean. The bed was far too soft for our liking, but we forgot to tell the front desk when we arrived that our preference was a firm mattress. Their email that we received prior to arrival did mention that we could do that and we just forgot… every staff member we came in contact with was friendly and courteous and helpful. The two people working in the breakfast area were working diligently to keep up with the early morning rush. The food was prepared very nicely and delivered to our outdoor table quickly. The two days that we were there we enjoyed hot coffee, iced coffee and iced tea, all delicious. One thing that was a bit offputting on arrival was the condition of the lobby restroom. It looked like it hadn’t been cleaned in a while, with toilet paper and paper towels on the floor, etc. and it smelled of urine. We arrived a little before 9 PM after driving many hours, so the use of that bathroom was a necessity and not a great first impression. We were relieved when we made it to our guestroom and found it very clean and comfortable. The little kitchenette was well equipped with a good size fridge and a keurig coffee maker. The cabinets were stocked with glassware and dishes which would’ve been very convenient if we had decided to get takeout or otherwise eat in. We had a chance to visit the pool for a little while, and it was very nice with comfortable chairs, plenty of pool towels and the area was very well-maintained. If we were to return to Moab I think we would stay there again, and I’ll be happy to recommend it to others.

Such a great spot that we extended our stay! After 10 days on the road together, the Gonzo king suite gave us the breathing room we needed. I enjoyed hanging out on the deck while he relaxed on the couch.

Such a cool hotel! Because it was located just a block of the main highway (US 191), it was very quiet and park-like. It's located on a cul-de-sac / dead-end that has a city walking trail. The high way is extremely busy with semis and cars since it is a major route. Too many hotels, gift shops, etc. on the main street just make it too busy and noisy for us. We also like to stay at off-brand hotels since they can provide a different stay experience. The Gonzo Inn delivered just that! We had our own patio and large one bedroom suite. A breakfast voucher is included which you can use toward anything you want in the cafe, although you may end up spending a few more dollars for a bigger breakfast. The server folks at the cafe were incredibly friendly and courteous.

Let me start by saying that "most" of the staff were very friendly and seemed genuinely concerned about how things were going. That said, we had some issues that were concerning enough that we won't be going back. First off, when they say that "Breakfast is included" with your room please know that this equates to a $14 voucher good for a bagel and coffee (yes, that's all your $14 gets you)---If you want a Bagel Breakfast Sandwich (bagel with egg and bacon) then be prepared to open your wallet. Next was the screaming toddler next door to us on our first night carrying on late at night and then in the AM again. I get it, it's a toddler, so I let it go. Then the next night we got to listen to a barking dog next door. The dog family left the following day so I let that go. For our last night finale, we got to wake up to a very loud Fire Alarm going off at 1-2 AM. Not exactly conducive to getting any sleep. Next was the mandatory bike storage. I literally had the ONLY bike in the entire hotel in this storage room and one of the gals insisted I hang my 52 lb mtn bike up onto a hanging rack rather than just keep it on the ground against the wall as the manager had already let me do several times. This was greatly appreciated as it had to be on the ground to charge it anyway. When I spoke up and mentioned mine is the only bike in the entire room, she would not give in and insisted I hang it up on the rack. When I came to pick up the bike, mine was the only one there--go figure. Not what I would call customer friendly at all. When I mentioned the Fire Alarm prior to checking out, I was given a simple "oh yea, the fire alarm went off"---No "we are so sorry for that and is there anything we can do to help make up for it". Too many red flags unfortunately because I read so many good reviews before coming here. I wish I could have been on that same page honestly.