USPL Reviews Provided by
Vinod K from: Chicago, Illinois
Trip Type: Couples
Published Date: Nov, 25, 2020 Travel Date: Nov, 1, 2020 Rating: 2
Unsafe COVID practices
It pains me to write a negative review during this time when businesses are hurting. However I think people should know what risk they are taking staying at this hotel. While the staff wear masks, they are not taking any measures to protect customers. They are actually enabling situations that allow people to congregate. They offer cafeteria style hot breakfast with no social distancing at the line. No Togo containers are provided, so guests crowd in the room where even the tables are not spaced apart. Even the lobby is full of furniture and guests lounge there having pizza parties in the evening without masks. Last of all, our room was over the swimming pool and the noise in the evening was obnoxious. Stay at your own risk.
ALRFurLife from: Lake Worth, Florida
Published Date: Nov, 23, 2020 Travel Date: Nov, 1, 2020 Rating: 3
The hotel was very clean and the staff was friendly. Breakfast was good. The outside area was great. However, there was not much done to muffle sound. We were on the first floor and we were constantly joking that a t-rex was staying above us. Overall, great location though. Extremely close to Arches. There is a lot of construction so staying here allowed us to avoid most of it.
- Sleep Quality: 3
- Location: 5
- Service: 5
Travel806028 from: St. George, Utah
Published Date: Nov, 9, 2020 Travel Date: Nov, 1, 2020 Rating: 4
Good choice for Moab
We had a good-sized room in this older hotel that has been updated. The room was well lit, with a microwave and a large mini-fridge with freezer. The AC worked well but was noisy. Beds and furniture were comfortable. The sink area was separate from the shower/toilet room, and there was adequate counter space. The shower head was good but placed low. We had a decent breakfast with hot items.
lynzbee81 from: Cleveland, Ohio
Trip Type: Couples
Published Date: Nov, 2, 2020 Travel Date: Nov, 1, 2020 Rating: 4
Decent place to stay in Moab
We stayed in the room with the jetted tub, which was nice. The rooms were kinda shabby but the beds are comfortable. My big complaint with the room was the design of the the stall shower. The showerhead sprayed directly out the door with no way to stop it unless you closed the door, leading to huge puddles. Also, the location of the showerhead sprayed right in my face with no way to adjust it. My husband is 6’1” and I’m 5’6” and neither of us could get the showerhead in a position where it wasn’t super awkward to shower.
Their services are pretty limited due to covid but they do still serve a continental breakfast.
heatherg652 from: Salt Lake City, Utah
Published Date: Oct, 26, 2020 Travel Date: Oct, 1, 2020 Rating: 3
I stayed in the family room with my children last weekend. The room was nice, it slept 5 of us comfortably. I feel that Covid has made customer service non-existent everywhere we go. The rooms aren't cleaned until you leave. You have to place dirty towels and garbage in the hall in the morning. I didn't mind that, but they didn't leave clean towels. I had to call the desk (from my cell phone because the room phone didn't work) and request clean towels. The desk clerk said that she was the only one there (at noon) and we would have to come pick them up from the desk. The breakfast was average hotel food, nothing special. Overall, the room met our needs, but I would rate it average.
- Location: 5
- Cleanliness: 3
- Service: 2