Our group of 16 stayed in one of the vacation homes in the “Ridge” area. For a group of college kids and professors, the room to spread out and play basketball or ping pong, wash our laundry, and cook real food in between freeze dried meals on the trail was a game changer. The resort is nice with a coffee shop, pond for paddle boarding/kayaking, pool, pickleball courts, etc. East Zion Adventures did a great job on our canyoneering tour and shuttling us to the trailhead for the Narrows, and it was super convenient because they office out of the resort! Overall an excellent experience that made our trip easier.

This place is fine…but it is pricey for an RV campground. It bills itself as a resort, but you have to pay extra for a lot of things…including mini golf. The pool is small but nice. It has big rocks that kids and adults jump off of into 6’ deep water because there is no actual life guard on duty. Just a young person with a whistle, luckily my 10 year old had more sense than an adult woman…he waited at the top of the slide for her to jump off the rocks, recognizing that she would collide with him at the end of the slide…so we left early bc the pool felt really unsafe. Everything was expensive! Milkshakes are $15 per shake. Dinner for a family of 4 (basic food) was $90)…the RV full hook up sites are on FULL gravel and in full sun. Not great. Felt like i don’t know what…not camping. Teenagers running rampant without supervision and trashing the bathrooms with a backed up toilet. The water at the RV sites was not drinkable. It was BITTER. This was NOT our rig, all of our water is triple filtered…and we have never had this problem anywhere else. This was our 5th campsite this trip. I brought this up to the camp store, the worker had was unaware, but very nice (not her fault). The staff are all very nice, but really young and many do not have any answers that you need, or know how to do basic things when you have questions, which is NOT their fault. It just seems they lack guidance from the people (adults??) in charge. There is a non complimentary shuttle into Zion (possibly $7/rider, but this was unable to be confirmed) but there is ONLY 1 shuttle and if it is reserved by a large group it will not be available to any campers. Also the park advertises it is 15 min from Zion National Park, BUT if you want to get to the visitor’s center so you can take the PARK’s shuttle you need to allow an hour. The people at the adventure center ARE very knowledgeable and super cool. Overall. The website makes this place look a lot better than it is.

We stayed one night in a glamping tent at Zion Ponderosa and overall had a good experience, but the on-site restaurant was a real letdown. The property itself is lovely and well-located, just a short drive from Zion National Park. The front desk staff were very friendly and helpful, and one even mentioned they had been on a missionary trip to Louth, near where we’re from in the UK. That was a lovely, unexpected connection and made us feel really welcome. Our glamping tent was comfortable, although the door didn’t quite latch shut. The fan was great in the heat, and the shared toilets and showers were clean and well-kept. We really enjoyed the outdoor pool at sunset, cool and refreshing, and the hot tubs were heated with strong jets. Around 3 a.m. I walked to the restrooms and was treated to an incredible view of the Milky Way and a sky full of stars, which was a beautiful and memorable part of the stay. The biggest issue we had was with the place labeled as the restaurant, Ponderosa Eats. It isn’t really a restaurant, more like a basic cafeteria. After a long drive, we were really looking forward to sitting down, reading a menu, and having a proper meal. Instead, you wait in a long line, try to read the hard-to-see menu posted above the counter, order and pay (with a tip prompt appearing before you even get your food), and then collect your food on a tray and clear up after yourself at the end. It felt more like a school canteen with tourist pricing than a proper dining experience. The food didn’t justify the cost or the tip. The pizza was greasy, soggy, and hard to even pick up. The drinks from the soda fountain were so watered down that the Pepsi wasn’t even brown. Staff seemed quite young and were doing their best, but the whole thing felt rushed and disorganised. Even a few simple changes would help, like placing menus on tables or having a waiter system. Calling it a restaurant just sets the wrong expectations. We just wanted to sit and relax after a long drive, and it felt like a chore instead. One other thing to be aware of is the time zone. The site is in Utah, but close to the Arizona border, and operates on Mountain Daylight Time. This caused unexpected confusion. The leaflet at check-in says “we are in Mountain Daylight Time, Arizona is an hour earlier,” but this isn’t very clear. Since we came from the north, also on Mountain Time, we assumed there would be no time difference. But it turns out only some parts observe daylight saving, and this small pocket of Utah near Orderville follows different timing. We didn’t cross into Arizona, but somehow we crossed into a different time zone without realising. Luckily, we woke up early for our next tour, because my phone suddenly showed we had 40 minutes to get to a location 30 minutes away. It was stressful and confusing, and better communication would really help, especially for international visitors. Overall, the site itself is lovely, the views are spectacular, and the staff are warm and welcoming. I’d stay here again for the scenery and peaceful setting, but I’d definitely bring my own food or eat elsewhere. Honestly, it’s just baffling that they managed to get Pepsi wrong.

I would like to give a shout out to Katherine , Kayla and Alina they all went above and beyond to make our experience extra extraordinary. We were here for five days for a family reunion and got to know a lot of the staff, they were definitely the ones that made our experience memorable. Thank you, Katherine You’re the best.!

The place is very clean. The cabins are well upkept. Pool is great. Restaurant food was good. Central location to Bryce Canyon, Zion, Grand Canyon, Horseshoe Bend, Lake Powell.