USPL Reviews Provided by
Zion Ponderosa Ranch Resort

Terribly rude employees
User:
Kelley B from:
Published Date: Jun, 2, 2025 Travel Date: May, 1, 2025 Rating: 1 On our way to an adventure on the other side of the Ponderosa ranch, we encountered a road closure. We stopped in front of the make shift sign that said 'Unloading zone" to unload.
While unloading a Ponderosa ranch staff member (female 20s dark brown hair) was bringing a load of clients to drop them off at the same place.
She told us we could not park there, which we already knew, and told us if we did not move before she came back, she would slice our tires.
This is a public road and in NO WAY belongs to the ponderosa ranch.
This is the kind of people this place employs. Do not give them your business.
DO BETTER! and fire that Karen

Never Again – Total Disappointment
User:
steved4636 from:
Published Date: May, 14, 2025 Travel Date: May, 1, 2025 Rating: 1 We booked the covered wagons at Zion Ponderosa Ranch Resort expecting a unique and fun experience for our family Zion trip—what we got was the exact opposite. Garbage was scattered around the grounds, the facilities were run-down, and the pool was dirty. A loud generator ran all night, making it nearly impossible to sleep, and there was a strong smell of sewage.
It's a crime to charge $6 per person for the miniature golf course—the holes were in tough shape with stagnant, half-filled pools of water. Our wagon was spider-infested and in no way worth the $350 per night price tag. We seriously considered leaving to book a place in Springdale, but we simply couldn’t afford to walk away from the cost.
At least the showers were warm and the bathrooms were clean.
This was supposed to be a special highlight of our trip, and instead, it was the biggest letdown. Never again. Avoid the disappointment and just stay in Springdale.
Subratings:
- Rooms: 1
- Value: 1
- Sleep Quality: 1
- Location: 4
- Cleanliness: 1
- Service: 1

Loved the Zion Ponderosa Ranch Resort!
User:
Lindsay S from:
Published Date: Apr, 27, 2025 Travel Date: Apr, 1, 2025 Rating: 5 The Zion Ponderosa Ranch Resort was perfect for our group of 9. We rented one of the houses - Casa de Canyon. The house was great and equipped with everything we needed. The house was clean and had plenty of room for all of us! The kids and adults both loved the jacuzzi. The resort itself had plenty to do - like mini-golf, pool, hot tub, basketball. Goats would visit during the rounds of mini-golf. Kids had a blast while we got to enjoy a drink on the outdoor porch. It wasn't a long drive to Zion National Park either. Highly recommend staying here
Subratings:
- Rooms: 5
- Value: 4
- Sleep Quality: 4
- Location: 5
- Cleanliness: 5
- Service: 5

Regret decision to stay here
User:
Lvtolvlife from: San Antonio, Texas
Trip Type: Family
Published Date: Apr, 27, 2025 Travel Date: Apr, 1, 2025 Rating: 2 We made a last minute decision to stay here. We were originally booked in Hurricane. We were headed to Byrne and have stayed a number of times both at the Zion Lodge inside park and also Springdale. Since we were skipping Zion and heading to Bryce we figured we would try this place out. What appealed most was the tiny homes with separate bedrooms. I am traveling with my brother so that sounded better than a hotel room. We could sit outside and enjoy the stars…at least we thought so.
We rented a tiny home. Love the idea. the layout was awesome. Having a kitchen is nice. 2 bedrooms, 2 bathrooms..sounds ideal right?
This is where it went downhill:
#1..we pull up to cabin and get out of car. Terrible sulfur smell in the air. It was horrible. So there goes even sitting outside. No using the patio, the fire pit…just stuck inside.
We brought groceries for dinner and breakfast. Fully stocked kitchen. But then we noticed that the Utensils in the drawer were dirty. Caked food on them. Does nobody check these things?
My bathroom had someone else’s bath products sitting on the floor. Which was dirty. How can you clean the bathroom and miss a bright blue travel container?
the second bathroom had someone’s hair all over the floor. Wasn’t my brother’s..he is bald!
the beds were comfy but after seeing what I saw I started to question if even the sheets or towels were clean. Left a bad feeling. Glad we were here only one night.
I regret the decision to stay here..I really do. there were so many other options for our money. We felt stuck. If I had an option to walk away and find someplace else to stay I would have. But you are out in the middle of nowhere and no way could I pack up and head back across Zion.
It could be great…but it wasn’t.

Family stay at Zion ponderosa
User:
andrewross08 from: San Diego, California
Trip Type: Family
Published Date: Apr, 23, 2025 Travel Date: Apr, 1, 2025 Rating: 5 Family recently stayed at Zion ponderosa and had a great time and will definitely return.
Resort is family friendly lots of activities and tours to choose from. Food in the mess hall was good, would like to have seen a little more variety, but was tasty.
Pros and cons to the location. Pro is that it's very spacious and open to roam around with lots to do. Con is distance from Zion np. Is at best 30 minute drive back down the mountain to get to the shuttle to take you into the park without traffic.
Zion during spring break was packed and had to get there early to get parking, so had to wake up early to get down there.
If your main goal is to see Zion only, would recommend staying in spring dale, burn if you're seeing Zion, Bryce and doing other activities or tours, highly recommend Zion ponderosa.