The location is great and the place is charming; however, the rooms are outdated and look worn out. The bed mattresses felt old, our room had two beds, one of the mattresses was noticeably deformed. The biggest inconvenience was the inferior quality of WiFi. It was USELESS, this lodge is in an area of the park without cell service (Verizon), having usable WiFi is key to communicate and make travel arrangements for the next day. This is not acceptable in 2024/2025, much less for a hotel charging $300+/night.

My favorite part of staying at the lodge is the special feeling of being inside the park at night after all of the other visitors have left. You really feel a special connection to the landscape and the stillness of the night. I probably would not stay at the lodge again, however, because I didn't think the cabins were very clean. The linens were fresh and the bathroom was clean, but everywhere else was dusty and worn. Unfortunately, I discovered a fork from the dining room with crusted cornbread sitting openly in the little kitchenette, presumably left from the previous guest. I also didn't like the way the beds were made. It's just personal preference but I prefer hotels with a fresh duvet over the comforter rather than two carefully positioned sheets. I am still glad we tried it once.

We have stayed in every type of accommodation at Zion, and this was the first time in a suite. It definitely has some advantages. First is the king bed, which truly is king and not some rental car version of "king". Second is the separate sitting room, which allows one (or more) person to use one room as they wish while another can be in the bedroom. The extra room also affords more room to spread out luggage and personal items that sometimes bunch up in a single room. The disadvantage is that, unlike the cabins, there is no fireplace, a nice feature after hiking or particularly a winter stay. Also, and this did not occur during our stay, but suites are hotel rooms and depending on whose above or next to you there can be noise, compared to a cabin. The lodge offered both the sit down dining and a grab and go sandwich option during our winter stay, both adequate for our needs. One disappountment at Zion is that the lodge, unlike the traditional national park lodges, does not have a functional, cozy, welcoming lobby to gather in, read, talk after a day in the park.

Zion is iconic, staying at an iconic national park lodge should be just as iconic This was not Our room was dark and dated. Mold in the bathroom, stains on the carpet and spider webs with its own large ish spider As for service I think this park is just over loved and the staff are doing the best they can with limited resources and over crowding of tourists Springdale is charming and cute but also overwhelmed Have high expectations for the natural wonder or the area but keep your expectations of everything else very low and you’ll have a great trip

The lodge is rustic and comfortable and a great base from which to explore Zion. The rooms do have televisions now which is a recent addition. While priced on the high side, the location helps to justify the high price. Watching the deer and turkey in the evenings on the main lawn and just taking in the beauty of the surrounding rock formations completes the experience for a great Zion trip!