USPL Reviews Provided by
The View Hotel
TripAdvisor Traveler Rating: 7410 reviews
Bed bugs!!!
User: Ashley P from:
Published Date: Apr, 12, 2024
Travel Date: Feb, 1, 2024
Rating: 1
I stayed 3 nights and on checkout morning I noticed a bed bug on my shirt. I told staff and they had maintenance come collect the bug. I will not risk bringing a bed bug into my home, so I left everything I brought with me, costing me close to $1,000. The staff told me the only thing they can do is give me trash bags to put my belongings into and to take my clothes to the nearest laundry mat. I have emailed the manager numerous times with no response. I recommend a day trip to view monument valley. Do no stay here!
Subratings:

Not worth the view
User: 504erici from: Tokyo Prefecture, Japan
Published Date: Apr, 9, 2024
Travel Date: Mar, 1, 2024
Rating: 2
The hotel is no more than a 1 star hotel, except for the view of Monument Valley. Everything was clean and fairly well maintained. The restaurant on site was horrific. I have had better food at school cafeterias. The staff is sub-par and the burger I had, was a hockey puck. and they charge $17 for a grilled cheese sandwich? Also the WIFI kept dropping the signal. I would never return here, it would be worth staying a half hour away and drive in to see Monument Valley.
Subratings:

The View, Take it or Leave it.
User: I13JAmarym from: Palm Desert, California
Published Date: Apr, 7, 2024
Travel Date: Apr, 1, 2024
Rating: 3
The View is inside the Monument Valley district. It is native owned. It is simple, clean, and has amazing views of the monuments and desert floor. I was surprised that in area where there is a lack of water and it has to be trucked in, there was not more emphasis on conservation. The View is still using individual plastic bottles for toiletries. Staff in the gift shop and restaurant were friendly. The food is neither tasty, hot, or fresh. I had more positive feelings about The View until I asked for information on Sunday, April 7, 2024 at 8:10am. The worker at the front desk could not have been more unhelpful or rude. I asked for basic information-where are the trailheads for hiking. The staff member had never walked the south one and blew off the question. There was no map available.
Subratings:

Ideal location for Monument Valley
User: coast_to_coast_250 from: Victoria, Canada
Published Date: Apr, 6, 2024
Travel Date: Mar, 1, 2024
Rating: 4
We enjoyed our stay right in Monument Valley. Being able to do the loop drive or take a hike from the hotel was very convenient. We chose the 2nd floor, premium view and the view was stunning. Our room was spacious, clean and comfortable. The hotel is a bit dated, but it didn't offend. The decor was suitable for the area. Just a heads up, the included breakfast is quite basic. We were fine with it, but would have liked to see dishes and mugs instead of styrofoam plates and plastic cups. We did not eat at the hotel, but nearby instead. We stayed two nights so we could appreciate the stunning beauty of the place.
Subratings:

Cancellation Policy is a rip off
User: janebR4306ZT from:
Trip Type: Couples
Published Date: Mar, 30, 2024
Travel Date: Mar, 1, 2024
Rating: 1
I phoned the number given to cancel my reservation It stated the number has changed and forwarded me to a native speaking rep and tried to get a cancellation number. Never asked me for my confirmation number. All they wanted was my credit card number, birthdate and all that. Putting me on hold then a Spanish speaking supervisor eventually ended up yelling at me for it. Anyways, no cancellation number and I canceled my card because I’m not going to be charged a 25% cancelation fee. YOU CAN’’T CANCEL!!!

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