We really didn’t like our experience at this hotel. Nobody was friendly or customer-service oriented. Not one smile have we seen during our visit. At breakfast we wanted to eat from the lovely looking menu. But that wasn’t possible. It was buffet for $19 for hardly any choice and both waffle-makers were broken. Someone asked if we wanted coffee. And when we said yes he threw a thermos and two cups on the table liked we already had asked too much. The bill came and they automatically put 18% tip on it while service was terrible and rude. We were planning to have dinner there as well. Well what do you think? That didn’t happen. We went somewhere else. The room was ok, but wasn’t cleaned for the second night. They said at checkout that it’s normal that the rooms aren’t cleaned for a multiple day stay. You need to ask for it. But you pay every day full price for full service. So if you can help it. Never ever ever stay here.

This was a last minute reservation because we re-routed a motorcycle trip to avoid heat and traffic of the lower elevations, but I wish I'd read some reviews and booked the Hampton Inn up the street. The king bed has only two pillows - if you want any more, you'll need to ask and then be shamed for expecting too much. While you are requesting pillows, you might also need to ask for toilet paper and toiletries. Our TP rolls were neatly folded, but there wasn't half a roll left between the two. The folded TP rolls were the only way we could tell the bathroom had been done. I can appreciate a non-slip shower, but if it can't be adequately cleaned, it's just a sanitation hazard. A magic eraser in that bath tub would do wonders! The young man who seated us for dinner at the hotel restaurant never looked us in the eye or spoke a single word. Strange. We should have noted the nearly empty restaurant...My roasted half chicken/mashed potato dinner was a tiny half game hen cooked to a dark brown dry crisp, boiled green beans (room temp with no seasoning or butter) and a mound of potatoes that had been smashed with the skins on. The server tried to be helpful, took it off the bill and brought me some fries, but it never should have been put in front of a customer. Trying to make a rough travel day better, we went to the gas station next door to pick up a couple of beers and sit by the pool. Ha! The joke is on me, it's a DRY county! Kayenta is part of the Navajo Nation and there is not an adult beverage for miles. Just keep going.

Check in was easy Price was okay. Rooms were nice. Bed was great. The restaurant was empty and we found out their mainstay of fried bread recipes were not available which seemed odd as it was a Friday night. We choose not to eat there. You don’t have many choices in that area.

Room very basic, there was no wifi, and no fridge or microwave, thought the food available was rather expensive. We didn’t choose this hotel as we were on a coach tour. The room was clean but very dated. It was alright for one night but wouldn’t stay more than that

The inn is conveniently located on one of the main highways. The room was clean and quiet. The reception was was less than welcoming but efficient. The restaurant prices were a tad expensive, so we elected to eat out. Seems to be a popular place, though, as it was fully booked the two nights we were there.