USPL Reviews Provided by
Kayenta Monument Valley Inn
TripAdvisor Traveler Rating: 1645 reviews
Worn out motel with racist, passive aggressive, non-caring staff.
User: OldMCRider from:
Trip Type: Solo travel
Published Date: Aug, 29, 2022
Travel Date: Aug, 1, 2022
Rating: 1
The first room I was given had a non-functioning air conditioning unit, the maintenance guy said that he had told his boss weeks ago that it didn't work. When I strenuously objected to A/C in August, I was moved to a handicap room that was completely worn out. The clerk at check in was clearly a passive aggressive racist. I was lied to about the restaurant hours, and the breakfast buffet, that was the same as free in other hotels was $17.00. I asked the manager on duty if people often complained, he just said the price is posted there, and pointed at a sign. This may be the worst place I have ever stayed, with the worst possible staff.
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Vastly overpriced for a very average motel
User: John D from: Columbia, Maryland
Trip Type: Friends getaway
Published Date: Aug, 27, 2022
Travel Date: Aug, 1, 2022
Rating: 2
We stayed one night on a trip through Kayenta a week ago. I rated it this way largely because of price. It is very overpriced for basically a clean flea bag. We paid over $200. Services were also very limited. Restaurant was closed and only offered take out at dinner. The breakfast buffet was not included and was another $17! The buffet was no big deal, (we went across the street to McDonalds) Room was dark with poor lighting. The AC unit was kind of klunky and some rooms had no working AC at all. The grounds were nice and they did have a pool. You do have to bear in mind that you are on the reservation. The local help is sweet as can be (normally) and they try hard but most things just are sub par. Overall the impression is a place short on everything and just trying to keep it together. I would not stay here again as there are better choices nearby.
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Stay elsewhere
User: Freedom55470997847 from: Magor, United Kingdom
Trip Type: Family
Published Date: Aug, 23, 2022
Travel Date: Aug, 1, 2022
Rating: 2
Be aware that this motel is part of the Navajo Nation and has different covid regulations- basically they haven’t been lifted. Only one person at a time allowed in lobby, masks to be worn everywhere including surrounding shops/restaurants. The rooms were tired and smelt of stale smoke. There were lots of stray dogs wandering around the car park and there were lots of coming and goings throughout the night-didn’t really feel that safe. There are limited places to stay in the area, especially if visiting the incredible Monument Valley and it’s ok for a night stop over whilst travelling, but not somewhere I’d recommend as a base.

Avoid this hotel. Terrible service
User: lesetthie from: Paris
Trip Type: Family
Published Date: Aug, 7, 2022
Travel Date: Aug, 1, 2022
Rating: 1
Horrible hotel. Terrible service. We booked on their website a room for 2 adults and 3 children at a certain price confirmed by email and then when you check in the price is different. No dialogue. They do not try to listen to you. They obviously do not like tourists. Unhappy employees. No sense of service. TO AVOID !!! The rooms are horrible

The only sort of positive is they are renovating the rooms
User: billnancybcb from: Radford, Virginia
Trip Type: Family
Published Date: Jul, 9, 2022
Travel Date: Jun, 1, 2022
Rating: 1
People are not friendly. You have to wear masks everywhere and the Wi-Fi doesn’t work. The people we encountered simply don’t want you to visit here. The room leaked water from the ceiling, the floor was wet, and the contractor sounded like he was jack hammering through the wall. You have to have your temperature checked to eat in the hotel restaurant. My wife and kids were really glad to leave town. Just don’t go!
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