If you want to be close to the canyon, this is ideal. If you want the conveniences of most hotels today, this is lacking. The deck in the back of our room was nice to sit on in the evening, although it had a western exposure so it was a little warm in the afternoon. It's a rustic, western-themed hotel. Our room was clean but a little worn throughout. There's no air conditioning (but there is a heater), no television, and no WiFi and no USB ports. A table fan was in our room which we placed at the rear door to circulate air but it had to be replaced since the cage around the blades was broken and it was quite dirty. It was replaced in a timely way by the staff.

The lodge's inability to help a person with a disability was shockingly poor. We loved the room and restaurant and of course the lodge architecture. We informed them at booking (one year ago) about my walking disability. The room we were given was as far away from the handicapped parking spot as possible. Everyone at the desk was very helpful suggesting their ability to request a golf cart. The first time I asked for a ride I waited 20 minutes. The second time I waited a half hour. When the ride finally came I complained to the employee explaining my difficulty walking. He laughed at me explaining he had lots of other things to do. I gave up asking for help as it was making our visit unpleasant.

A well organized classic national park lodge. set in woods near the canyon, maybe a 5 or 10 minute walk away. My room in the "sunset" building a short walk from the main building was good with all amenities and a balcony albeit looking over the parking area. Older room and somewhat dark inside. The restaurant was efficient and pleasant. We had dinner twice and both times served promptly and with helpful nice staff. Food was pretty good. At breakfast there was a buffet and a menu option. the buffet was better than many with some cut fruit, oatmeal and 1% milk

Amazing location! Clean nice room. Location is excellent!! Proximity to the rim is perfection! The actual lodge is historic and beautifully maintained. The food in the restaurant is only okay, but the service is awesome. We loved Bryce Canyon and had an amazing visit.

We stayed at the Bryce Canyon Lodge on May 8th and 9th, and unfortunately, it was a deeply disappointing experience. The only redeeming aspect of our stay was the food at the restaurant, which was quite good. However, the service was poor, and nearly everything else fell short -- especially considering the high cost. Our room was a major letdown. It was uncomfortably hot, while the shower room was freezing. It took an unreasonably long time just to get warm water, which was incredibly frustrating. The room had no TV, no WiFi, and no cell service -- leaving us feeling completely cut off. Nearby areas like the main lodge and a nearby hotel had voice and data service, so there's no reason the cabins couldn't be similarly equipped. And no TV in this day and age? That's hard to justify. Service at the restaurant was painfully slow. We were told "I'll be with you," only to be left waiting far too long. The check-in process was chaotic as well, with staff who seemed unprepared and disorganized. Sadly, we won't be returning. A good meal simply doesn't make up for a poor night's sleep and inadequate service.