We tried to check in early and although no rooms were ready, a really nice lady from Missouri (I think) showed us where to go. She was so friendly and informative. We really busted it and had a fabulous time. Super tired, we returned to check in and were accosted with the wicked witch of the west. Our rooms were in another building which we finally found, parked and walked some distance to our room. Huffing and puffing (we are elderly) , we entered our room. I will say the beds were comfortable but the outside patios were very close and we had no privacy. The worst thing was no tv. After traveling we really like to catch up on the news and financials. Really, no tv. We were looking forward to a nice meal at the lodge and were told we would need to decide upon our meal before ordering. Then we found out that the staff would prepare our meal but would not serve it. It would be take out and we could then eat it on there premises or take it to our room. Well, I am not going to pay $70 for 2 meals that is prepared by people that cannot serve it to us at a table. This is insane. Do not stay here. We passed a really nice looking Best Western Plus. Check that out. I was not happy staying here and would NEVER stay here again.

Very clean and comfortable. The rooms are very well equipped and the staff was very accommodating. Food at the Lodge restaurant was excellent. The area was clean and the scenery outstanding. Our National Parks are the best.

This place is a joke. The hotel is dated, rooms don't have TV and the wifi is spotty. What they do have are high prices. The restaurant is a joke. $32 for a bowl of bison stew. There is a sucker born every minute. Better to stay at Rubys best western inn at the Bryce canyon entrance. Half the price and nicer rooms.

Strict Covid protocols inside buildings at the Park. Woman at check-in was very knowledgeable about hiking in the Canyon and saved us from a steep elevation gain by changing our direction. Room was clean and typical of a hotel room in any national park, very basic. Easy stroll to any viewpoints or hiking trails from our room. Nobody should expect great WIFI in any national park as that would defeat the purpose of being there. The couple of times we wanted it, we fired up the JetPak for good access. Restaurant was take out only. Ate dinner twice. Pork chops were excellent. Bison stew had great flavor, but it the chunks of meat and potatoes were too big which made it awkward to pull them out of the stew to cut them up. Caesar salad was fresh. Trout was done as advertised with good flavor. Pork tenderloin was excellent, sweet potato mash was good, but looked a mess becuase of take out packaging. Overall, if you need great WIFI, stay elsewhere. If you hike or want to see the canyons, stay here and walk to where you need to go.

You know, few people actually stay in the Lodge. There are only four rooms. I was a bit surprised at how few rooms there were. Our experience from start to finish was great. Joni at the front desk provided a great check-in. There are a number of cabins (some pretty big neat old log cabins). But they weren’t available yet. There are two separate lodging units that are far newer than the lodge. We were in the Sunset Lodge. The room was quite nice. Big. With an outside seating area (though too cool and windy to enjoy). The room is equipped with fun furniture. Refined rustic. All the furniture is edged with oak with the bark on. The tops of tables, and the dresser are milled oak. We usually don’t like rough log furniture. But they’ve done a nice job. The room has a king bed, two end tables, a credenza with drawers, a mini-refrigerator, a microwave and coffee maker. There’s a nice table and chairs. And in the corner a comfortable stuffed chair. One of the nicer rooms we’ve stayed in.