USPL Reviews Provided by
Stovepipe Wells Village Hotel
Mary S from: Modesto, United States
Trip Type: Family
Published Date: Nov, 30, 2023 Travel Date: Nov, 1, 2023 Rating: 3
Positive-The room was large enough and we enjoyed the firepit.
Negative-The room was cold. By the time we realized the heater wasn't working it was too late to call the front desk. There was one blanket and we added our own from our car. The buffet at the restaurant was $25pp and featured what looked like a hamburger and fried chicken. We passed on it and made our own sandwiches in our room.
Published Date: Nov, 26, 2023 Travel Date: Nov, 1, 2023 Rating: 1
Gross food, janky broken down ‘hotel’
We were really excited to visit Death Valley. We picked Stovepipe Wells because we were traveling with our dog. We arrived at 2:20, went to check in & were told to come back after 3, which we did. We were told check-in was now after 4, & was only 3pm when they are “feeling nice”.Um, ok?…..! We took a ride & checked into our tiny room after 4. Wanted to watch a bit of tv before dinner— remote doesn’t work. Brought to front desk; they changed the batteries. Go back to room; still not working. Back to front desk; maintenance guy wants to know if I changed the HDMI…???… he comes in the room, fiddles around, leaves. Now remote only changes the channel but not the volume. Whatever. We go to dinner. One of us is vegetarian & I had called ahead to make sure we would have something to eat.
I check out the buffet & notice 2 sandwiches with fries sitting on a side counter outside the kitchen. We sit down & server brings us those plates that were sitting out on the counter—a burned cold veggie burger & dried out, cold hard sticks masquerading as fries. We did not eat that. We had some salad from the buffet & a cold cheese sandwich. We were not offered anything to drink or given a beer/wine menu. We finally got water when we were finishing our food. Cost for this: $25 each! Back in the room, startled out of deep sleep by the loud sound of a gushing fire hydrant—it was the water rushing through the walls to the bathroom next door. This continued any time the neighbors turned on the water. The fan in their bathroom sounded like a truck idling in our room! We had little sleep. Next morning I use the toilet & the handle snaps off in my hand—-can’t flush the toilet! Gross! We went to the front desk to document the things wrong in the room & ask for another room. Next we head to breakfast, where we encountered the nastiest restaurant worker EVER—hollering at people trying to sit down, dirty tables everywhere, yelling at people for sitting in the wrong room. We sat down with our food once a table was cleared; she came over & scolded us, saying it was “against the law” to sit down because the table had not been “sanitized”. What kind of crazy is this??To make the whole experience even worse, every single item of food was cold—cold bacon, cold eggs, cold pancakes, cold, wet potatoes. It was thoroughly disgusting. We had another night at the ‘hotel’ but after this awful experience we left our vacation early & went home. Thanks for a completely AWFUL time Stovepipe Wells!
- Value: 1
- Location: 4
- Service: 1
TaylorRose from: Central California
Published Date: Nov, 26, 2023 Travel Date: Nov, 1, 2023 Rating: 3
Death Valley is remote which means services, food, gas and such are generally higher in cost and basic in nature. As regular travelers to Death Valley, this is the first time we stayed at this motel.
The Good: Great location near Mosaic Canyon, the Sand Dunes and 45 minutes from Badwater, across the street from the General Store plus the least expensive gas in Death Valley (for the location). Rooms are very basic, with a coffee maker, small fridge and satellite tv. Didn't use the pool but it looked good. We were able to move the chairs outside on a slender walkway and watch the stars at night (amazing). The complex was very quiet, but the walls are a little thin. Room amenities were decent, wi-fi spotty (but it's Death Valley so acceptable) and plenty of parking. If you are driving westward, Stovepipe Wells is good because you are about an hour closer to Hwy 395, than staying at Furnace Creek.
The Mixed: The room chairs were hard, the bed was pretty hard, no table to eat at. There's not really any place, except for a few benches that give you splinters, around a fire pit, in front of the reception, to sit and enjoy the evening. After a day of hiking, we found ourselves stuck in a room with loud A/C, with crummy seating. The next was lack of dining - we were not aware the restaurant was only serving a small selection buffet for limited hours. If you have any dietary issues, the buffet could be very problematic - and other dining options are far away and could be limited too.
Overall: We stayed 2 nights, and I would stay again but only overnight. I would bring my own food and beverages in case dining is still limited. I was very disappointed the grounds were not suitable at all, to enjoy the views of Death Valley and the mountains.
- Value: 2
- Location: 4
- Service: 3
AJMTrips from: Newton Mearns, United Kingdom
Trip Type: Family
Published Date: Jul, 29, 2023 Travel Date: Jul, 1, 2023 Rating: 2
An interesting experience.
This hotel is in the very small settlement of Stovepipe Wells (in fact it is almost the only thing there, apart from the gas station and general store). We visited in July when the daytime temperatures were a record 120°F. The room was simple and functional, with twin queen sized beds, air conditioning, a fridge and bathroom with shower. The room was very warm when we arrived, but cooled to a comfortable (and indeed chilly) temperature when the air conditioning was run for a couple of hours.
The water from the “cold” taps in the bathroom was about the temperature of a hot clothes wash and this made brushing your teeth an interesting experience. More seriously, the shower was dangerously hot and one had to dodge in and out of the stream of scalding water to avoid being cooked.
The room was generally clean, but there was a tendency to be visited by wildlife including the occasional cockroach and a few crickets, who advertised their presence by singing cheerfully in the middle of the night.
The Wi-Fi in the rooms was not working (because of the heat, we were told), but it was available in one room next to reception.
The saloon served simple and well prepared meals in the evening and the staff there were friendly and cheerful. The breakfast, in the form of a buffet, was served in the restaurant and was “ok” but nothing special.
Overall the hotel is functional, but in no way luxurious. Given the remote location and extreme climate of Death Valley, it might be considered part of the experience, but it is rather expensive for what it is.
I would consider the Oasis at Furnace Creek, which had the appearance of more quality, and no doubt higher cost when we visited during the day.
leistikow1977 from: Iowa
Trip Type: Family
Published Date: Jul, 29, 2023 Travel Date: Jul, 1, 2023 Rating: 4
Oasis in the Valley
Great way to experience Death Valley. Our room had updated decor and AC kept up with the 110F overnight temps.
Flaky Wi-Fi was easy to deal with, allowed time to disconnect.
Get the morning buffet! Good selection at a reasonable price.
Saloon was satisfying end to the how day.
Staff at the Saloon and buffet were excellent. Friendly even while running with few people.