Rude staff! Will put your life in danger to keep to their strict rules! Young man with a moustache and goatee is the rudest, most un-customer friendly individual we have ever met. 130 degrees outside when we arrived at 1330. Their systems were down due to an upgrade being undertaken, so we were asked to sit by the pool or go to the bar. As it got hotter I pointed out I was starting to fell unwell, and was told that he wouldn’t give us our room due to their STRICT 4 pm check in. By 1500 it was 130 degrees and now I had heatstroke. We went to the bar where I was taken very ill. My husband finally got the key from them at 1630. I proceeded to be ill all night and then had the pleasure of workman walking all over our roof and dragging equipment at 0530! The room was nice but we paid top dollar for an executive room so would expect it to be, but no tea/coffee facilities. We were supposed to stay two nights but checked out and have demanded a full refund. How they ruined what was supposed to be an experience for us. It has taken several days for me to get over the heat stroke.

Stayed here with the wife in the middle of April for a couple of nights. Better than I thought it was going to be! An older room that had been somewhat updated. Nothing spectacular, was on the small side but was clean. The best thing it had going besides a swimming pool, was it proximity to Marble Canyon and to the Sand Dunes.

this is my favorite death valley motel. I always go to death valley hoping to get the hottest days (had a 126 in '23) so taking beers from the bar to drink in the pool is pretty much what I do. but the dunes are minutes away and bad water basin is maybe 20 mins.

Perfect central place to stay in DV. Clean, good showers, nice pool. Staff is great. Breakfast, dining, bar, everything good. Do not expect 5 stars rooms, you are in the middle of a desert, so better drive on to one of the huge hotels in Vegas if you can not handle that.

The staff at the front desk particularly Kelly, were wonderful. Upbeat and helpful. This is not an inexpensive hotel . You definitely pay for the location. The hotel itself is nothing to write home about. Pretty basic. We did get a king size room and it was pretty spacious. Room was clean and the bed was pretty comfortable. We did have an issue with the AC not working in our room. They sent maintenance pretty quickly and he could not resolve. He had them move us and brought us the key. The new room had a working AC that did the job well. The big issue we had was the Wi-Fi! It virtually does not exist unless you are in the lobby. VERY difficult for someone who works on the road and needs a good connection and high speed. If that is you, don't stay here. No in room coffee or microwave. It does have a sizable mini fridge with a small freezer compartment. The lack of Wi-Fi will keep us from staying here again.