USPL Reviews Provided by
Stovepipe Wells Village Hotel
Malcal123 from: Province of Naples, Italy
Trip Type: Family
Published Date: Nov, 28, 2020 Travel Date: Nov, 1, 2020 Rating: 5
Staff with integrity!
Our family had an excellent stay here. Under new management, Stovepipe Wells Village has improved in many ways.
Notably, I left my wedding rings in the room upon departure and was devastated thinking no one would ever return them. Jason at front desk and Joe, from housekeeping, acted quickly to locate them and ensure their safe return. I spoke to Jill, the new owner, and thanked her for running an establishment with employees who showed integrity and a willingness to truly support their guests. What a feel-good experience!
dgdg1993 from: Scottsdale, Arizona
Trip Type: Couples
Published Date: Oct, 27, 2020 Travel Date: Oct, 1, 2020 Rating: 5
Excellent service and great food!
I was highly impressed by all the staff at this hotel. We asked a few questions up front about the hotel and if there was showers available. Luckily they allowed us to shower there (we camped nearby). Manny the manager on duty even convinced us to eat at the restaurant on the property and I have never felt more welcomed by him and the entire staff. I believe our servers name was Skyler and he was on top of everything and always checked up on us. Great tasting water! (Had like 4 cups of it). Great COVID policies as well for contact tracing which I was highly impressed by. Overall such a pleasant experience. All the food looked great. We ordered the chicken tenders and they were actually one of the best I’ve ever had. Perfectly cooked.
Eugenia Z from: Lugano, Switzerland
Trip Type: Family
Published Date: Aug, 13, 2020 Travel Date: Sep, 1, 2019 Rating: 3
We spent here one night last July. I couldn’t have imagined how Death Valley would look like otherwise I would’ve booked a different kind of room or stayed somewhere else. We had a standard room, with 2 queen beds. No porch, no view, just a tiny window. The aircon was so loud that I had to continuously switch on and off during the night. The bathroom was small but clean, the mattresses were comfortable. Nice swim in the pool at midnight. Good burgers at the Toll House restaurant and decent breakfast buffet.
The hotel is located inside the Park but is really is not close to anything except for the sand dunes. If I were to go back I would either check one of the bigger rooms with a view or go to Furnace Creek or the other resort in the valley. This hotel is perfect for adventurous people who like to be in the middle of nowhere.
A769RVdavidk from: Las Vegas, Nevada
Published Date: Jul, 31, 2020 Travel Date: Jul, 1, 2020 Rating: 2
Betrayal Booking System
When I was going to book it, little did I know that the least expensive rooms were sold out. The queen bed deluxe room and the queen bed with sand dunes view were available ($226 per night). So I ended up making a reservation for the queen bed with sand dunes view. When I arrived there at 9:30 pm, the office was closed. There was no signs of what to do if the office was closed after business hours. The employee came out. He gave me the room key. I went to the hotel. I was shocked to see that there was only one car in the parking lot beside me. All the rooms were empty. Our room number was 214. The other custome was in room 215. We were the only ones staying at the hotel. Why on earth would they lie to us that the least expensive room was sold out on July 30, 2020 especially? I do not appreicate thier trick behavior becuase they forced us to pay $226 instead of least expensive roomf or $144. What kind of sleazy business is this? Do I recommend them? No because they were dishonest about the reservation system.
- Rooms: 1
- Value: 1
- Service: 1
Briquenay from: London, Uk
Published Date: Apr, 1, 2020 Travel Date: Feb, 1, 2020 Rating: 2
Expensive, noisy rooms and no wi-fi
The hotel is convenient for Mosaic Canyon, otherwise most of the sites are down by Furnace Creek. I had a dune view room - dunes maybe a mile away - which was large and clean and well equipped. Significant problem is noise from other rooms as the walls don't provide any insulation. Other guests were complaining about this and were offered a small rebate. No wi-fi either which is an issue as there's no phone coverage. The breakfast was competent but unexciting. The evening meal was reasonable. There's no-where much nearby to eat to provide competition. A better option may be Panamint Springs to the SW. There seemed to be accommodation there plus wi-fi and the bar was much more fun. Stunning views.
- Sleep Quality: 2
- Location: 4
- Service: 2