USPL Reviews Provided by
The Firebrand Hotel
TripAdvisor Traveler Rating: 255 reviews
Firebrand is Fantastic!
User: Emily K from: Lansing, MI
Trip Type: Couples
Published Date: Feb, 6, 2019
Travel Date: Jan, 1, 2019
Rating: 5
I had stayed at the Firebrand once prior to this trip and it left a good enough impression to book again a year later. I thought that the hotel was very well-appointed and that the staff was professional and helpful, especially for the excellent price. This time however, I'd have to say that the hotel really outdid itself in every way. I will preface all of the following hype by stating that we were in town for our wedding ceremony, which the hotel staff was aware of - though their knowledge of it came from a mere passing comment about some travel timing when we had been initially booking, not any lengthy diatribe about how we deserved attention due to our wedding. This just goes to show the level of attention that the staff was paying when I called to make the booking. We were shocked when we showed up to check in and there was a very nice card from the staff, accompanied by a bottle of champagne and strawberries. It had been months since the booking and we couldn't believe anyone had even REMEMBERED. Needless to say, we were impressed immediately. It seemed like every staff member was genuinely excited to be sharing this part of our life. Housekeepers in the halls, bartenders, front desk staff... anyone we encountered had at least a huge shy smile and a heartfelt greeting, and most of them said something congratulatory (and it seemed like they meant it). This is all apart from the way the desk staff and concierge system was there to offer us anything we needed but not pressure us. They were unbeatable. The restaurant is very good, offering upscale grub and finger food. The ambiance is superb, with a large fireplace and comfortable seating. The bar and waitstaff are polite, witty and attentive. The bar and food are available for all three meals, offering something to please everyone. The location is great as well. The primary reason I stayed here the first time was so that I wouldn't need a car. The train depot is two blocks away and the hotel will come fetch you from either there or the airport at no charge (though tipping is polite) at any time. Anything in the super hip downtown of Whitefish is within 6 blocks and within a 5 minute walk. There is a free bus that goes to and from the ski hill if you're heading there for the downhill. Just inquire with the desk about the S.N.O.W. bus. Also good to know and helpful is that the hotel has ski storage down by the desk so lugging your gear around isn't necessary. The hot tub is great. It's on the roof and is about 20' long and made of stainless steel. Nothing beats it after a day on the hill before heading out on foot to enjoy some of the tasty eateries and excellent local breweries. Nothing like walking and enjoying an evening out, in my opinion. The rooms are quiet and the beds are comfortable. There are high quality mattresses and bedding. The bathrooms are superb with showers large enough for two (we got married, okay? :-)). Again, everything is nicely appointed with tasteful tile and wood. The rooms have fridges and safes, as well as flip flops and robes to use (we used them for our hot tub trips), an iron, a coffeepot, a wardrobe and the other essentials. High end, all natural freebie bathroom stuff is included as well. I really can't say enough. To sum it up, it's well worth it to stay here. Use the hotel's van for transport. Use the ski storage. Use the staff for questions and needs. Thanks to the Firebrand for another excellent trip and for taking such good care of us. Thanks to each and every employee for making it a good experience. We will be back.

Great stay and location
User: Barbara H from: Senoia, Georgia
Trip Type: Couples
Published Date: Feb, 2, 2019
Travel Date: Oct, 1, 2018
Rating: 5
Yes, we would stay here again. Pristine rooms, fun bar, just a short walk from downtown shops and eating. Happened to be there for Octoberfest kick off. Wish we had planned for more time in this town.
Subratings:

Great Value for a Luxe Hotel
User: Mariemma D from: San Juan, Puerto Rico
Trip Type: Business
Published Date: Jan, 23, 2019
Travel Date: Jan, 1, 2019
Rating: 4
This is a great little hotel in downtown Whitefish. The decor is modern, "rustic". The service is warm, friendly. Conveniently located near Whitefish mountain resort, with a shuttle that runs to the ski area. I stayed at the resort and I would prefer to stay at this hotel next time for the cleanliness, price and service.
Subratings:

Fantastic Place In Whitefish
User: andrealcole from: Agoura, California
Trip Type: Couples
Published Date: Dec, 31, 2018
Travel Date: Dec, 1, 2018
Rating: 5
We are planning to move to Whitefish in a little while and so we need to travel back-and-forth during this time as we build. In addition, we have gone for pleasure trips and take friends each time. The service, value and the friendliness of everyone at the Firebrand is exceptional. We highly recommend staying at this beautiful hotel.

Perfect
User: V6644WSmichaell from:
Trip Type: Business
Published Date: Dec, 14, 2018
Travel Date: Dec, 1, 2018
Rating: 5
Beautiful hotel located very in a prime location within downtown Whitefish. Comfortable, well-appointed rooms. Lounge/ bar area is very nice - the staff there (Rikki, Aaron, Krysten, Keith, Lexi, Johnna) are very friendly and attentive. The food is very good and the drink selection is nicely varied (craft beers, wines, liquor, etc). It doesn’t get much better for a hotel this reasonably priced. Well done Firebrand - thanks for helping Whitefish feel like “home” for a couple weeks. I look forward to my return one day!

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