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Crater Lake Lodge
TripAdvisor Traveler Rating: 1082 reviews
Crater Lake Lodge
User: melodyp241 from: Port Saint Lucie, Florida
Trip Type: Couples
Published Date: Jun, 17, 2019
Travel Date: Jun, 1, 2019
Rating: 4
The setting was magnificent and the lodge was comparable with most of the other NPS lodges we’ve visited. The main complaint is cleanliness. The floor in our lakefront room had litter on it when we checked in and it was still there when we left 2 days later. The floors in the public spaces were also very dirty. Aramark should present a better face when entrusted with our national heritage spaces.

Can’t beat the location
User: LibbyJ6789 from: Houston, Texas
Trip Type: Couples
Published Date: Jun, 13, 2019
Travel Date: Jun, 1, 2019
Rating: 4
If you are going to Crater Lake, try to stay here. It is fantastic location, right on the edge of the lake. And it is the only place to stay there. We booked in November for room in May, and got one of the last ones. Glad we did. BUT—— beware. Checkin is crazy silly. One person was working on a Saturday afternoon for checkin. We got there at 4 and our room was ready, but many others were told theirs wasn’t and they would just have to keep coming back to check on it. The WiFi is horrible. We luckily thought to ask about dinner reservations at checkin. At that time we could get a table at 5:30 or 8. Fine for us, but there were families arriving late who were not that fortunate. ***Book your dinner reservations early***. And one more gripe- while there was a large run of coffee in the morning, it was empty all the time. I know it was refilled, but they could not keep it filled. But for all my complaints, I would love to go back and stay there. The lodge is small, but rustic with huge fireplace in the great room. I loved it there!

You're paying (a lot) for the location. Lodge rooms need attention. Rethink paying for a "view" room.
User: PDXLadie from: Portland, Oregon
Trip Type: Couples
Published Date: Jun, 12, 2019
Travel Date: Jun, 1, 2019
Rating: 3
As a native Oregonian, it has always been a dream of mine to stay over night at Crater Lake Lodge. It is notoriously hard to book due to the short season it's open and the demand levels. I was super excited to be able to book a Lake View Room over the first weekend in June. There was still quite a few feet of snow on the ground and a lot of the trails and amenities were not yet open, but as a trade off there were also a lot less people than in the height of summer. We were so fortunate to have spectacular weather, which is never guaranteed for this area, and included a late afternoon thunderstorm that rolled right across the lake from one side to the other. My only qualm really is the room we had (room 321). We paid almost $300/night for a "Lake View" Room. The attached picture shows our actual "view" - a tiny window with multiple panes of glass and screen that was next to the sink outside the bathroom. Honestly, I was imagining that a Lake View Room would at least have a window with a chair next to it where you could sit and admire the view. Not this one - I could only see out of it when standing next to the sink. If I would have known this was going to be my "view," I would have paid much less for a non-view room and just enjoyed the scenery from the lodge's common areas. We ate at the restaurant three times (lunch, dinner & breakfast) and the food ranged from below average to average. Lunch was average but very expensive. We wanted to eat outside overlooking the lake, which has a special menu and limited items. Two appetizers and two beers came close to $50, including tip. Dinner was also average but our waitress was fantastic. I had the salmon and requested, and received, it rare. I can't understand anyone who would eat salmon otherwise. My husband had the fish and chips, which were soggy and not that great. Two cocktails, two beers, two entrees and one dessert came to $100, including tip. The next morning, I had a simple two-egg breakfast, but the breakfast potatoes were simply inedible. They look good but don't be fooled! My hubby had oatmeal which he enjoyed. Anyway, it is what it is and can be somewhat expected when a place is so remote that there aren't any other options for food within an hour's drive! All in all, I'm glad I checked this one off my bucket list. There is a reason that Crater Lake is a National Park. If you are lucky enough to get the type of weather we did, you won't come away disappointed, no matter how your accommodations turn out!
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Beautiful scenery, below par accommodations
User: orfa_frop from: Seattle
Trip Type: Couples
Published Date: Jun, 11, 2019
Travel Date: Jun, 1, 2019
Rating: 2
We had a lake-view room reserved for two nights; we stayed only one. We were there in early June, and the rim road was not yet open (snow), neither was the north park entrance, but there was no mention of that on the website. Disappointing. The bed was small and very creaky. The water pressure was non-existent. If you like to shower with a wet washcloth, have fun. Did I mention that the hot water was not? That too. The restaurant ran out of bread at dinner time, except for the more experienced waiter who had hidden a supply for his own tables. At least the food was OK, however I'm sure the advertised northwest wild salmon was Atlantic and farm-raised. It was just too pale to be Pacific wild salmon. The cinnamon French toast with maple syrup for breakfast had neither cinnamon nor maple syrup. Just the usual blah colored corn syrup. Everything was sub-par and underwhelming. Both waiters we had complained that the hotel was severely understaffed, and that they had been told to clean rooms and polish floors. If the new contract management (Aramark) had offered to pay their workers more than $11/hour, they might have been able to recruit a full hotel staff. As it was, the staff tried to do the best they could under the circumstances, but I certainly hope they go elsewhere next season. You should too.
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Get competent help.
User: Kurt B from:
Trip Type: Friends getaway
Published Date: Jun, 11, 2019
Travel Date: Jun, 1, 2019
Rating: 2
I stayed here with a friend and while the lodge is beautiful and the restaurant very good, the desk staff suffers from incompetent support. The place only has 70 rooms, yet housekeeping is so slow and, I imagine badly supervised, that they face the brunt of angry and frustrated guests. It's not their fault, but the language I heard them face is fierce. Where is housekeeping who should face these words?? I have stayed in other Parks with more rooms and generally get situated within an hour of check in. A small lodge like this should have better housekeepers.
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