The hotel was amazing! Friendly,helpful staff offering immaculate rooms. This hotel offers courtesy rides to shops &restuarants in W. Yellowstone. Management and employees were courteous, professional and made our stay both pleasant and wanting to return soom. I highly recommend this hotel anytime.

Convenient hotel for a Yellowstone visit. Fun little perks like a game room, old train car to view, free ice cream bars and cookies in the afternoon, pool toys, etc. made for a fun stay. Would have enjoyed even more if other guests didn’t slam doors or yell from room to room at early hours, but that’s not the hotel’s fault. Room was clean and in room mini fridge and microwave were convenient.

We had a great 3 night stay. Room was very clean, bed comfortable, and quiet room. Staff was friendly and helpful with restaurant info. It was a restful retreat after active days touring Yellowstone Park. Free laundry facilites are available (which is a really nice feature). I just wish there were more than 2 washing machines. Machines were not available until 3rd night I was there, after dragging my laundry bag down from the 3rd floor several times the 2 previous days. Other guests I met in laundry room stated same frustrations. I would still recommend this fine hotel, but don't count on being able to catch up your laundry, if you are on an extended vacation.

We had a one night stay here and it was great! The beds and pillows were amazing! The pool area was nice with lots of pool noodles for the kids. They were fixing the hot tub when we were there so we didn’t get to use it. I did have to wait about 5 minutes for someone at the front desk to check us in. And the restaurant had horrible service. Other than that our stay was great!

Visited Yellowstone for 3 nights and stayed at this great Holiday Inn just outside the West Gate. Staff was courteous and rooms were nicely appointed with microwaves and refrigerators. Game room, indoor swimming pool, and afternoon ice cream social was a plus with the kids. Available washer/dryers helped keep our dirty laundry in check after day hikes in the park. Within easy walking distance of many of the town’s eateries. My first choice for hotels when I return to Yellowstone!