USPL Reviews Provided by
Best Western By Mammoth Hot Springs
TripAdvisor Traveler Rating: 1077 reviews
sofa bed sucks
User: Carole B from: Billings, United States
Trip Type: Family
Published Date: Oct, 20, 2019
Travel Date: Oct, 1, 2019
Rating: 3
I booked the 2 queen suite because I was traveling with 4 kids. The sofa bed was listed as one of the beds. A person could only sleep on it if they were accustomed to sleeping on a bed of nails. The sofa was barely suited for sitting.
Subratings:

Average Rating
User: Jalerran from: Clarion, Pennsylvania, United States
Trip Type: Family
Published Date: Oct, 19, 2019
Travel Date: Oct, 1, 2019
Rating: 3
The room was reasonably comfortable. It did have a bit of a wet, musty smell. We looked at the pool and hot tub area, which was full despite it being the off-season. Bathroom could’ve been cleaned a bit better. Otherwise, no major complaints. Included breakfast buffet at the Yellowstone Mine restaurant next door. Local wildlife (deer and elk) can be seen in the parking lot.

Not good for people who might be sick
User: luisandmarierod from: Bozeman, Montana
Published Date: Oct, 18, 2019
Travel Date: Oct, 1, 2019
Rating: 2
I have always stayed at this hotel, for years in fact. About three weeks ago, I called to cancel my reservation early in the morning of the day BEFORE my arrival, which check-in is late anyhow. I am on chemotherapy and was sick on the day I was supposed to travel by plane. According to them, I needed 48 hours to cancel. Again, I cancelled, and explained the reason, early in the morning of the PREVIOUS day that I was supposed to arrive. Yet, I was supposed to arrive in Bozeman on the day of my illness, called that particular chain in Bozeman, and they were very understanding, and did NOT charge me. THAT reservation was on the same day. Very unhappy with Gardiner Best Western. It's almost 300 dollars down the drain, and with a diagnosis of cancer, that's not small change.
Subratings:

Great place to stay!
User: cathycain2019 from: Vassar, Michigan
Trip Type: Family
Published Date: Oct, 8, 2019
Travel Date: Sep, 1, 2019
Rating: 5
We loved every part of out stay. Really nice scenery and cute places to site outside the hotel. Very comfortable rooms. Great free breakfast with many selections. Front desk workers were super friendly and helpful.
Subratings:

Great Value
User: SoilDoctor from: Clayton, North Carolina
Trip Type: Couples
Published Date: Oct, 8, 2019
Travel Date: Oct, 1, 2019
Rating: 4
The view from the rooms are stunning. The beds are top notch. The free breakfast is good with excellent service. The rooms are clean but the housekeeping needs to go up a level. The staff is friendly and accommodating.

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