USPL Reviews Provided by
Best Western Desert Inn
TripAdvisor Traveler Rating: 870 reviews
Yellowstone
User: Safari66701137969 from: Lac La Biche, Canada
Trip Type: Couples
Published Date: Apr, 17, 2019
Travel Date: Apr, 1, 2019
Rating: 5
A great stay for an affordable rate and were upgraded to a king suite. The room was spacious and clean. Breakfast was good. The lobbay needs to be spruced up. Looks old and dirty. The staff were hardworking and accommodating.
Subratings:

large room 3rd floor
User: wash400 from: Jarvis, Canada
Trip Type: Couples
Published Date: Apr, 13, 2019
Travel Date: Apr, 1, 2019
Rating: 4
Sent here by BWMissoula..got a good rate....obviously..we did not do our homework after talking to the girl in Missoula..as she gave wrong info..so we have to backtrack 3-1/2 to 4 hrs to get into the Yellowstone NP.west yellowstone town is western style..streets are wide..NO ONE HERE..its still closed till april 19th..so we are taking a me day..then off tomorrow to gardiner which is the only gate open..staff here were helpful..breakfast area small..quiet room large..for the rate..
Subratings:

Excellent stay
User: travelinman045 from: Montana
Trip Type: Family
Published Date: Mar, 10, 2019
Travel Date: Mar, 1, 2019
Rating: 5
Excellent hotel in great location. Staff was very friendly. Rooms and hotel clean and comfortable. Breakfast was very good with everything to choose from. Rate was very affordable. Will be back for sure.

rude and they don't need you
User: sandra r from:
Trip Type: Family
Published Date: Mar, 2, 2019
Travel Date: Mar, 1, 2019
Rating: 2
I stood at the front desk waiting for the lady there to look up from her phone call with what was clearly another employee who had lost something. I stood for minutes. When she finally could be bothered with me, I told her that I knew I had a booking at a Best Western in West Yellowstone, but that I wasn't sure if it was this one or the one up the street. At this point the manager who had seen me standing there for minutes laughed with the desk employee and mocked me because the other BW is closed all winter so they "hoped" dripping with sarcasm that I had a booking at their place. I'll never book this hotel again and we're pretty regular visitors to West Yellowstone. Additionally it is a very poorly constructed hotel and terribly loud.
Subratings:

Okay property, but management is terrible
User: codyg381 from: Boise, Idaho
Trip Type: Friends getaway
Published Date: Feb, 26, 2019
Travel Date: Feb, 1, 2019
Rating: 1
Location is good, but that’s about it. If you’re lucky to not have an issue that needs management attention, then you might consider staying here. However if you need anything to be handled professionally and promptly, then please expect a very painful experience. I’d strongly encourage you to look elsewhere.

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