USPL Reviews Provided by
Best Western Rocky Mountain Lodge
TripAdvisor Traveler Rating: 1047 reviews
Everything was Perfect
User: 48thAnniversary from: Meridian, Idaho
Trip Type: Couples
Published Date: Jun, 6, 2020
Travel Date: Jun, 1, 2020
Rating: 5
A nice reception on arrival. A large room with two queen beds was super nice. Great shower and hot water after a long day of traveling. Plus very comfy beds. Quiet, probably due to many not traveling due to COVID19. Best night’s stay so far. Grab and go breakfast bags were waiting for us on our way out.

Terrible Stay, Never Again
User: Jobean90 from:
Trip Type: Business
Published Date: Jun, 6, 2020
Travel Date: Jun, 1, 2020
Rating: 1
This was the worst experience I have ever had at a hotel. My fiance and I were in town for work during the pandemic and the staff treated us like scum because we have a Seattle, WA billing address. No greeting when we approached the front desk, they refused to serve us our continental breakfast even though they provided sack breakfast for other guests (spoke with guests in the elevator). They placed different folks in adjoining rooms to us for eight nights out of our ten day stay and did not space folks accordingly for safe social distancing. You could hear through the walls, we had to continuously fetch toilet paper and tissues from the front desk as they would not bring anything to our room. The staff NEVER wore face masks nor did we see them sanitize any surfaces. Awful experience, could not locate the manager on site when asked. Leaking faucet in the bathroom, continuously lost internet and could not get housekeeping to properly clean our room.
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Always a pleasant stay
User: Fred S from: Kent, Washington, Usa
Published Date: Mar, 7, 2020
Travel Date: Mar, 1, 2020
Rating: 5
This was our 7th stay here. We come every year to ski. The staff always seems genuinely interested in making sure everyone has a pleasant stay. The drivers to and from the airport are friendly and prompt, the front desk staff is helpful. The breakfast could be improved with non meat protein offerings. One morning both egg choices contained sausage and I don't eat meat. They offered an after ski chili which my husband enjoyed and cookies in the afternoon which was a nice addition. The rooms are a nice size, lobby is comfortable and the hot tub is wonderful, nice and large. We were also able to use "The Wave" which is a community center with three indoor pools, etc. That is really a nice benefit.
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Best of Whitefish
User: JoanGlennS from: Cranbrook, Canada
Published Date: Mar, 4, 2020
Travel Date: Mar, 1, 2020
Rating: 5
We visit The Whitefish area several times a year. Our stay at this Best Western is always top notch. Great staff on all shifts. Love the free shuttle service. Value for seniors is very welcome. Also enjoy the canIne greeting on most stays.
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Great stay!
User: lindafuqua from:
Published Date: Feb, 28, 2020
Travel Date: Feb, 1, 2020
Rating: 5
One of the best stays in a very long time. Staff very friendly and helpful. Rooms were very nice and very clean. Location to food..so resort was spot on. Lobby very inviting with chili in the afternoon,cookies,coffee
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