Positively surprised with our room. Because nothing else was available at time of booking (6 months in advance) we took the last available room at Kachina which was handicapped accesible. The room was large, with comfortable king bed. We didn't have a rim view, but we spent 2 days hiking the canyon so we didn't need it. Super happy with the empty mini fridge in the room, and high quality amenities. Of course the price is rather high, but you pay for the location. For a next visit I would definitely consider coming back.

We stayed in the Kachina on the canyon side 2nd floor. We had a STUNNING, unobstructed view of the canyon from our window! The window and screen opened which was excellent for a clear view of the canyon when first getting up in the morning, for taking pictures, and for airing out the room. The room is quaint, very clean, with a Keurig and K-cup coffees and teas, a bit dated, but nice. However, the entire hotel had a musty urine smell, and the room was even worse. It was so bad that our noses never went "blind" so to speak. We had small travel candles and opened the window, which helped some. I had read a few reviews before we went that mentioned an odor to the Kachina and Thunderbird rooms, but I was not expecting it to be so severe. The room was a minor detail as we spent everyday outside exploring the canyon. But, coming into a really stinky room after nice dinner certainly put a damper on the visit. I would not stay there again. I would try to stay in one of the Bright Angel cabins or the El Tovar. We had an amazing visit! The restaurants were better than good, they were excellent! Everyone was so nice and welcoming. Overall our visit was wonderful!!

It is essential to book lodging at the rim. It was an amazing convenience to walk outside and be 2 minutes from the rim. We were able to walk the trail when most tourists had left and then wake up early in the morning for sunrise or just to stroll with some serenity. Do not expect more than a motel. In fact, the place could use an update. The room was cramped and poorly lit. Hated the soap dispenser on the wall. The WiFi and cellular service are poor but that is true for the whole canyon area. However you have everything close from the shuttles, restaurants, gift shops and the visitor's center. You must ask for a canyon side view.

We stayed at the Kachina Lodge during our visit to the Grand Canyon. The room was comfortable and clean. They cheerfully gave us a rollaway bed for one of the grandkids. Everyone enjoyed the park and the hotel. We'll go again. ''

We booked a 3 night stay in a king room with a view. We were on the second floor. This lodge is kinda laid out weird. If you are on the second floor, you can take the elevator up but depending on where your room is, you may have several steps to take your luggage down to get to your room. We opted out of daily housekeeping service to help save the environment. I like the fact that the entire hotel system is environmentally conscious. The view from the room is breathtaking and you are just steps from the rim and very close to almost everything. The blue route bus service is several downhill steps away. The room was adequate, water pressure in the sink was really good- not so much for the shower. We had a small frig which was nice to keep our beverages cold. Two reasons I didn’t give this lodge a 5. One being is that parking is terrible. We arrived about 5pm-you check in at a different location and then drive to the lodge. Well, at that time it is almost impossible to find a parking spot anywhere. Tons of folks come for the sunsets and take any spot they can find even in lodge guest spots. I had to park 10 minutes away and go back and get my car after sunset to get a spot at the lodge. We never moved the car until we left. The other reason is that each day when we left to go hiking/biking, we came back tired.....only to find our room key didn’t work. Now we have to walk back to the other hotel where we checked in and get new keys. This happened each day and the front desk person the first time said it shouldn’t happen again-wrong, it did. They even had someone come with us the second time and he gave us some lame excuse—something about new locking system on doors and apologized.