USPL Reviews Provided by
Holiday Inn Express Hotel & Suites Kalispell
Mark H from: Stevensville
Published Date: Jul, 5, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Great amenities, pet friendly, noise troubles
Hotel's amenities were stellar. Loved the cleanliness, the shower and showerhead, the abundance of electrical outlets, the electrical charging and USB ports, the comfortable bed, the room darkening blind, the good temperature controls, and the night stands on both sides of the bed. I also appreciated the pet friendliness and the location that was very good for walking dogs. The hotel even provided mutt mitts to clean up after them. I was also impressed at the number of electrical outlets in the hotel's parking lot for plugging in vehicles during cold weather.
We cut our trip one night short when the people who had checked in above us made a large amount of noise. They also did quite a bit of yelling and tossing things up and down to/ from the balcony on the second floor in front of our outside entrance. We tried to convince them that this was wrong, but it just got worse, and eventually we reported them to the front desk. Front desk offered us a chance to change rooms, but we elected to check out. I've never had a problem like this at any hotel property before. While I believe that the hotel staff probably had very limited options on how to deal with this type of noise problem, we felt neither safe nor comfortable after the noise problem with the folks upstairs.
- Value: 3
- Location: 5
- Service: 3
connier163 from: Omaha, Nebraska
Trip Type: Couples
Published Date: Jun, 28, 2020 Travel Date: Jun, 1, 2020 Rating: 5
Above and beyond!
We stayed five nights at this hotel during our vacation. They were redoing some of the rooms but were very accommodating otherwise. Did their best to provide a decent breakfast considering Covid. Rooms were comfortable, clean and well stocked. Front desk staff is very friendly, gave great advice for experiences, and did everything they could to make our stay comfortable.
Published Date: Feb, 15, 2020 Travel Date: Jul, 1, 2019 Rating: 5
/very nice place
This hotel was awesome. It had a door going out side and one going into the hotel. It welcomed pets and was right next to Glaser National Park Good breakfast with hot food and many breakfast items to choose from. There is a little patio type area right out the outside door.
- Rooms: 5
- Location: 5
- Service: 5
redbird71 from: Cedar Falls, Iowa
Published Date: Jan, 3, 2020 Travel Date: Jul, 1, 2019 Rating: 5
Large Property with Beautiful Lobby and Exterior
This was our "home" while visiting Glacier Nat'l Park for three nights. I really felt the hotel looked like it was made to fit in with the area with a a lodge-like feel in the lobby. We booked well in advance of our trip, so the rate was one of the better rates for the area, but still high due to summer travel season.
It's important to note the distance to Glacier! It took us at least 30-45 minutes to reach the West entrance to the park from the hotel. To visit the East side, you can add another 2hrs onto that, so round trip, you'll have around 5hrs invested driving. That said, Kalispell is a nice town and there are many restaurants and large stores nearby.
We didn't really use any amenities on site as we were on the go. Breakfast was the standard hotel breakfast - just OK for me. The swimming pool was closed when we were there but had no plans to use it.
- Rooms: 5
- Location: 5
- Service: 4
Mama_Macs from: Calgary, Canada
Trip Type: Family
Published Date: Dec, 28, 2019 Travel Date: Dec, 1, 2019 Rating: 3
Continental Breakfast Sub Par
We arrived last night, Dec 27th to a beautiful inn. Rooms were clean, the beds were extremely comfortable and the pool and hot tub area was clean and tidy.
The breakfast this morning, which was served until 9:30 was extremely disappointing. We arrived at 8:45 and they were completely out of pancake batter and there was no hot water for tea. I asked the lady working in the kitchen for more hot water and 15 minutes later she finally refilled it.
We have stayed at a number of places with continental breakfasts and while we don't expect the quality of the food to be great, we do expect it to be restocked quickly, especially when a guest specifically asks for something.
I hope tomorrow morning is better. I’ll be back to let you know if they redeem themselves.