USPL Reviews Provided by
Hilton Garden Inn Kalispell
TripAdvisor Traveler Rating: 807 reviews
Great facility, very Quiet and Comfortable
User: Curious18785748467 from:
Trip Type: Solo travel
Published Date: Jun, 4, 2019
Travel Date: May, 1, 2019
Rating: 5
The staff exceeded my expectations, they were kind and accommodating, and respected my privacy. The hotel was in the middle of a mild remodel/renovation but I won’t deduct points for that as I hardly noticed it. The laundry units need updated/repaired, again I won’t hit them for that because they were free.
Subratings:

Renovations
User: Kristy1971 from: Troy, Montana
Trip Type: Family
Published Date: May, 31, 2019
Travel Date: May, 1, 2019
Rating: 4
Overall, not bad, but hotel was under renovations and they charge for breakfast instead of offering a complimentary breakfast. Also, way too much chorine in the pool and spa. I also had to call for more towels in pool area. Staff was nice and efficient though when asked and during check in and check out.
Subratings:

This is a Hilton?
User: Travelandeatingonthe from:
Trip Type: Family
Published Date: May, 29, 2019
Travel Date: May, 1, 2019
Rating: 3
I was very surprised at this hotel. Are there not uniforms anymore? The front desk staff had no uniforms. The server in the restaurant had no uniform. The cook wore headphones that he had to remove to speak to the customers. The server had her cell phone by the cash and we watched her on it. We watched the maintenance man with his head phones on. We had to view the cooks butt crack as he bent over by the buffet. Two mornings in a row the server started putting food away about 15 minutes before closing and we had to ask for things that she had already put away. Although it was under renovation there just seemed to be boxes randomly all over. The pool area had an overflowing cart of dirty towels. Some of the fitness equipment didn’t work. The windows in the restaurant were filthy. I think this place needs an inspection from head office. Not what I expect for a Hilton property.
Subratings:

PERFECT AS ALWAYS
User: DA2BAJ from: Calgary, AB
Trip Type: Family
Published Date: May, 11, 2019
Travel Date: May, 1, 2019
Rating: 5
We take a trip to Kalispell and Whitefish quite often for shopping and scenery...always stay at the Hilton because of staff, food and quality of room, bed, etc. The area is very enjoyable with the large lake and mountains.
Subratings:

What you’d expect.
User: michelefitzgibbon from: Spokane, Washington
Trip Type: Business
Published Date: May, 7, 2019
Travel Date: May, 1, 2019
Rating: 4
Solidly good hotel and off season prices are at times under $100. Rooms are clean. Service is good. Breakfast is included for Diamond members. Blue Canyon bar & grill is next door. Friendly service,good food.

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