USPL Reviews Provided by
Running Y Ranch Resort
Trip Type: Family
Published Date: Jan, 17, 2020 Travel Date: Jan, 1, 2020 Rating: 2
New Years Eve Visit
We live in Klamath Falls so this was a staycation for a little New Years Eve adventure. Unfortunately we left disappointed. When I checked in the front desk seemed overwhelmed, even though I was the only person being helped at that time. I was asked if this was our first stay. I said no but its been a long time. I was offered a Map of the property. Then I inquired if there were doors other than the front. She said yes... Nothing else... not where to park, not the best entrance to my room, not check out time.. just yes. Ok not worried I'm resourceful. I then say were really here for the pool. She said oh due to the New Years Eve Party the pool closes early tonight at 8pm. Not the advertised 9:30. Which is odd since the pool is in a completely different building away from the main Lodge. I tell my husband that's ok its only 7pm, lets hurry get in the room and well still have 1 hour. NOPE!!!!! We go down to the pool with 2 small children in tow. As we sign in the very polite employee says, just so you know we close in 30 minutes. Wait what??? The front desk said 8pm. He says, Sorry that's when the building closes. The pool closes earlier. The 30 minutes spent in the pool was fabulous. There pool/spa/sauna area is wonderful. In the room the beds are comfortable, kitchen comes with everything you could need for meals, fireplace was nice on a rainy night. Unfortunately the room seemed like it was a bit neglected. There were spider webs in multiple areas of the room. Also bugs on the wall and 1 in the bed. To say the least we were disappointed. It is not uncommon for our friends in Klamath Falls and the surrounding area to stay at the Running Y for a little escape. My husband and I even spent our Honeymoon there. This time around was just a disappointment. We left wondering if for the price we should have ventured over to Medford instead.
heidiallmaras from: Medford, Oregon
Published Date: Jan, 3, 2020 Travel Date: Jan, 1, 2020 Rating: 5
We have been coming to Running Y for I think close to 10 years now. The lodge is beautiful, pool is clean and great for the winter especially, customer service is amazing, one employ in particular I want to give a shout out to for always going above and beyond, George. We will keep returning many many more years to come!
- Rooms: 5
- Cleanliness: 5
- Service: 5
jabaang from: Waianae, Hawaii
Published Date: Dec, 26, 2019 Travel Date: Nov, 1, 2019 Rating: 5
Loved this place!
We opted for a king suite, so got living room with fireplace, fully stocked kitchen (not food, just eating/dining/drinking things) with dining table, and separate bedroom. It was big and comfortable, and we enjoyed lounging in front of the fireplace on a very cold day. There are nice walks around golf course, and I took advantage of the spa, which was a very enjoyable experience. The restaurant off the lobby is very good, and there is an outdoor seating area with fire pit. The staff was wonderful, the decor beautiful (they were putting up Xmas decorations while we were there, was so pretty). There is a market/deli a short walk away, and another restaurant we didn't try as they didn't have liquor license yet and you were not allowed to take in bottle of wine. All-in-all I would highly recommend this place. I would love to go back when there is snow on the ground. We missed snow by a couple days.
- Sleep Quality: 5
- Cleanliness: 5
- Service: 5
Published Date: Dec, 18, 2019 Travel Date: Dec, 1, 2019 Rating: 5
What a great Spa!
The Sandhill Spa at the Running Y is absolutely wonderful. Their staff is very courteous and friendly and ask all the right questions to make sure your spa visit is tailored just for you. I have some back disabilities and they were very gentle where I needed it. The body wrap and facials are bliss.... I would write more, but you should just book an appointment and get spoiled!
- Value: 5
- Location: 5
- Service: 5
Trip Type: Solo travel
Published Date: Dec, 3, 2019 Travel Date: Dec, 1, 2019 Rating: 5
Massage and facial
Excellent experience getting the massage and facial! The care they put into everything is amazing. I would recommend this to anyone, whether you are going there for a long vacation ora short stopover!