USPL Reviews Provided by
Under Canvas West Yellowstone
TripAdvisor Traveler Rating: 1322 reviews
Breathtaking views and accommodations with inexperienced and apathetic staff.
User: Pioneer24588081514 from: Richmond, Virginia
Trip Type: Family
Published Date: Jul, 4, 2025
Travel Date: Jun, 1, 2025
Rating: 3
Overall I would try again in a different location. However they should really focus on staff training and hire people who seemingly want to be there. All staff I met had been there for less than a month and were not very friendly or knowledgeable. Pros: -Breathtaking views. -Beautiful accommodations. -Excellent styling, promotional materials and swag for sale -Julia was great. She had just started and was very friendly. -food was excellent but had to drive to restaurant. -great access to West Yellowstone entrance -easy access to Wild West Yellowstone rodeo (highly recommend) Cons: -Overnight staff was meh. There were two women that were not friendly. It seemed like a chose to bring hot water bags to our tent, or to get our cooler from their fridge. Grumpy - why work there? -I was carrying my 3 year old and a staff person drove by on a golf cart. I asked if I could jump on for the duration of her ride and she said no. -“Celestial jewelry” they just put our beads. Little to no effort. Once the kids table was full they made no effort to help set up more space for more kids. No talk about the stars or anything. They could have done more for “programming” -we watched the fire setup from one welcome staff the day after we got there and the tutorial was complexly different by staff person. We froze the first night but once I learned the right way to build a fire by another staff person - it was better. - no N/A beer options -no maps available -the excursions/experiences accommodate age 7 and up. My family was SOL with two 3 year olds and a 6 year olds

Loved glamping here!
User: ColumbusTravelers87 from: Columbus, Ohio
Published Date: Jun, 30, 2025
Travel Date: Jun, 1, 2025
Rating: 5
We loved our first Glamping experience! Under Canvas in West Yellowstone was great. - The staff is super friendly, - The main check-in and social area is really nice with snacks you can take on the road, tables and couches to relax inside the main tent, several fire pits outside with great seating, a nice community bathroom facility, S'more ingredients, and water/coffee/tea/hot chocolate. - The views are spectacular - It is very peaceful - The tents and furnishings are really nice. Especially having a fully functioning bathroom inside the tent! Sink has running hot water, shower has plenty of hot water (you just have to hold the chain down), and the toilet flushes! The beds were super comfortable, too. - It was VERY cold at under 30 degrees our first night but we were very cozy in bed and my kids said the warm sleeping bags with extra down comforters in the kids tent kept them warm. The only thing that got cold was our faces. They will give you hot water bottles (like whoopie cushions) but get them early because they ran out our first night so we didn't get any. We were able to get some the second night but actually preferred not to use them anyway because of the rubber smell. - We loved the restaurant! It was actually nice that it was in an actual building on property. The food was top notch and looked WAY nicer than anything we passed in the town of West Yellowstone. My only negative is that the person making the "to go" sandwiches that you can purchase for hikes or picnic lunches needs training on how to make a proper PB&J! For $12, it had one little clump of peanut butter in the center but tons of jelly. I read some negative reviews about the "value" since this isn't cheap, but the amount of work involved in setting this up every summer, providing full bathroom facilities inside a tent, hauling in furniture, etc. seems like it would be a lot of work. So we justified it. We would definitely stay here again.
Subratings:

Under canvas
User: Departure13854382382 from: Cotuit, Massachusetts
Trip Type: Family
Published Date: Jun, 12, 2025
Travel Date: Jun, 1, 2025
Rating: 4
Everything was great. Staff couldn t be more attentive. Brought us extra blankets, hot water bottles to sleep with. It was in the 30’s at night! Hand warmers. Only thing we didn t like was food was not in main area as in past experiences with under canvas. You had to go diwn the road to an actual restaurant

Amazing Trip to Yellowstone
User: B8844TIsuzanneh from:
Trip Type: Family
Published Date: May, 30, 2025
Travel Date: May, 1, 2025
Rating: 5
An amazing time at Under Canvas! The amenities were fantastic! Our host, Montana Jim, made everything so easy. He explained all the workings of our tent, how to build a fire & all of the highlights of the area so well. Highly recommend a stay at Under Canvas!

Stay for a night
User: 804chadr from:
Trip Type: Couples
Published Date: Sep, 30, 2024
Travel Date: Aug, 1, 2024
Rating: 5
We enjoyed staying in a tent here. The bed was very comfortable with west elm bedding. It was cold at night and we had trouble keeping the fire going but the staff came and helped. The bedding is sufficient to keep you warm. Thr bathrooms are individual rooms in a building that you walk to. They’re nice and adequate. The views are beautiful. We took the yoga class and fly fishing class offered. It was nice. The flushing isn’t in the actual water but it’s fun to practice in the grass for a few. The rodeo is nearby and you can drive to Idaho in about ten minutes or so. This is just outside of town and provides easy access to get back into the park. We enjoyed s’mores and playing cards in the main tent after eating dinner at the restaurant next door. It’s great for one night.

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