USPL Reviews Provided by
Under Canvas Yellowstone
TripAdvisor Traveler Rating: 801 reviews
Great family resort
User: Amy S from:
Trip Type: Family
Published Date: Jun, 14, 2019
Travel Date: Jun, 1, 2019
Rating: 5
We stayed for two nights while in the Yellowstone area and we wished we had stayed longer. It was fantastic! The beds were comfortable, the bathrooms were clean, the restaurant was delicious-but most of all they made it feel like home. From Board games and hot chocolate to s’mores and games outside-they so it right. We encountered some great staff members too-Alexandra and Kristo took the time to get to know us and establish a personal connection, something that is missing from a lot of places these days. All in all, this was the best place we stayed during our 10 days in the area and we would definitely recommend it.

Very Disappointed
User: Mikki950 from: Santa Barbara, California
Trip Type: Family
Published Date: Jun, 14, 2019
Travel Date: Jun, 1, 2019
Rating: 2
Having visited tented camps in Kenya, South Africa and India....and for the price $550+ per night paid IN FULL 8 months before arriving .... I had hoped this would be a great experience for my daughter, myself and my 3 grandchildren (17 months, 6 and 8 years). We had a deluxe tent with a “hive” attached. The setting, just outside Yellowstone park was beautiful - an open field with stunning views - but there was lots of construction around the camp (they are adding more tents) and very soft ground - no problem - we all had sturdy rain boots. Here are my major objections to the operation: 1. The hive had no rain cover and it got extremely moist inside. The main tent was better protected - but my 6 year old Grandson and I were FREEZING in the hive - despite nice bedding, which was damp and cold during the night. 2. The tents are only minimally equipped with very little space/furniture allocated for storing clothes, toiletries etc. in most tented camps - in this price range - much more attention is paid to small details like this. The hive only had one small table - so clothes stayed in the duffle bag (which I had to cover at night so everything wasn’t damp) 3) The food facilities were distanced from the camp. EVERYTHING was served on allegedly compostable paper and plastic. Ridiculous waste! When I camp I would NEVER do this. Food was quite marginal - breakfast buffet minimal - again at this price I expect more. 4). There was no communal tipping system in place so normally, one would leave a nice gratuity for the staff - instead the guy who picked up our luggage got $20! Water, hot chocolate and coffee in the main tent was nice - as was the heating there which was required every morning after our night in the hive. S’mores and games were also nice but all in all very disappointing and definitely NOT worth $550/night. The owners and management need to travel a bit more to see what clamping can be like.

Under Whelming
User: Transpacific_flyer from: Honolulu, Oahu, Hawaii
Trip Type: Family
Published Date: Jun, 14, 2019
Travel Date: Jun, 1, 2019
Rating: 2
Come if you love construction, tour groups and mosquitos. Otherwise, Under Canvas Yellowstone is to be avoided. I write this sadly, as a fan of the brand who has had positive experiences at other locations (particularly Zion). The scenery at the site, which is already pedestrian and disappointing by Montana standards, was marred by construction noise, dust and mud throughout the day. It appeared there was a mad rush to massively increase the size of the camp. Tents are packed too close together, something unlikely to change with the new expansion. Noise from other parties can always be a challenge, and it was awful in this case, with yelling from adjacent tents in both English and Mandarin between 8 and 11pm. A little more separation would improve this, but it might limit the potential of the camp as a “cash cow”, as we overheard one staff member describe the place to another. The usual Under Canvas motions (s’mores , lawn games, etc) were gone through but diminished somewhat by the mud puddles, swarms of mosquitoes and backhoes looming in the distance. Meals were served in a log-cabin palace of taxidermy that seemed out of the Under Canvas aesthetic, and most likely colonized from an adjacent dude ranch. The lunch and dinner menu were consistent with the fare I’ve had at other Under Canvas locations. The complimentary breakfast was consistent with ones I’ve had at an Embassy Suites. It was disappointing and if it was intended to evoke fond memories of camping breakfasts, it did not. I cook better breakfast than that when I camp. The staff were delightful— warm and friendly, and helpful in a shoulder-shrugging way that suggested they didn’t want to be held responsible for the mess going on around them. I do not hold them responsible. The town of West Yellowstone is a charmless tourist trap with little to recommend it. Drives into the park from the West Entrance add hours of driving and traffic to your day. Those seeking the breathtaking, spectacular experiences available within Yellowstone would be better served (at comparable prices to Under Canvas) by lodging in the national park itself. There are simply better ways to spend the night while visiting Yellowstone.

Underwhelmed by Under Canvas
User: Marina A from: Vienna, Austria
Trip Type: Family
Published Date: Jun, 11, 2019
Travel Date: Jun, 1, 2019
Rating: 2
We stayed here with three kids (1.5,6, &7) in a deluxe tent with hive. Having stayed in luxury tents in India and Africa I was seriously underwhelmed by the facilities and services. The setting was lovely (except for the construction) but the tents were freezing, the stoves didn’t stay lit, there was no outside layer on the “hive” so everything was damp when it rained every night. And I think maybe the worst was the use of disposable utensils and plates in the restaurant (supposedly to be environmentally friendly since they were compostable but that seems like a stretch..). Overall it just was not worth the high cost. I think we would have been more comfortable to actually camp. And there was no pooled tipping for staff!

A fun experience, but not a place to get a good night’s sleep.
User: 541matthewe from:
Trip Type: Couples
Published Date: Jun, 11, 2019
Travel Date: May, 1, 2019
Rating: 3
· It was a fun experience to stay in a “tent” with a bathroom and shower! It was cheaper than many of the cabins/rooms available nearby. The staff were incredibly friendly and the facilities and setting were lovely. The wood stove was impossible to keep lit because it was so small and couldn’t hold enough wood to last more than a couple of hours. Plus the firewood was green and wouldn’t light well and filled the tent with smoke. It was well into freezing temps overnight, so this was really unfortunate and made it very hard to sleep. (The bed and blankets were nice, though!) It was also very LOUD. Nothing advertised implied that this would be the case, but it is clearly a social venue and there were loud voices, singing, yelling, and children late into the night. Although it was implied there is electricity, the lighting was battery-operated and battery banks were available to charge via USB. Not very useful for my camera battery or laptop I use for photos. Also because if the early season and low temps, the battery packs were next to useless - kept my phone from dying, but didn’t charge it. It's definitely a step up from camping, fun to try, and maybe would be fun for folks who are wanting to stay up late and socialize with others, but it was NOT a good place to get a good night's sleep.

© TripAdvisor 2019