USPL Reviews Provided by
The Pine Lodge on Whitefish River, Ascend Hotel Collection
TripAdvisor Traveler Rating: 475 reviews
Great Place
User: 98jeromeg from:
Trip Type: Family
Published Date: Jan, 20, 2020
Travel Date: Jan, 1, 2020
Rating: 5
Our family stayed here for a ski vacation. All the staff, especially Jamie at the breakfast bar, were incredibly friendly and helpful. Great place for a family vacation. We will definitely stay again.

Best place to stay in Whitefish!
User: demaileron from: Houston, Texas
Trip Type: Business
Published Date: Jan, 1, 2020
Travel Date: Dec, 1, 2019
Rating: 5
Just what the title says! This is an excellent hotel, just a well oiled machine in a great location! Prompt airport and train shuttle, quick check in, tasteful rooms, large heated outdoor pool and hot tub, and the best breakfast attendant in the west! Looks like a romantic getaway and also ideal for families. The noise is limited and other people may check in as this is a hotel, not a private, overpriced B&B. And it's now affiliated with Choice Hotels as an Ascend Collection! Thank you Kristen, Mary, Chris, Rusty, Austin, Jamie, and Nikko! Look forward to my return!

Terrible Stay! Never come back!
User: lifeisgood321 from: Okotoks, Canada
Published Date: Dec, 27, 2019
Travel Date: Dec, 1, 2019
Rating: 1
First, this hotel has no soundproofing; we only slept a couple of hours during the night.Kids were running and screaming until midnight and after that, people started signing. Other people arrived at the hotel; we heard everything!!! It was a terrible nightmare! In addition of that, the room smelled like an old and dusty closet. Pool was so cold, impossible to get in. That's not an hotel for couples; there's nothing romantic there. WE paid for 3 nights and left after the first night and never get any refund. The lady at the reception just laughed at us. Last time in Whitefish!
Subratings:

No sound proofing at all!!!
User: ericdN9273EI from:
Published Date: Dec, 27, 2019
Travel Date: Dec, 1, 2019
Rating: 1
No sound proofing in that hotel. We had to leave early after the first night because we couldn't sleep. We were hearing everything... Kids jumping, people coughing, music and on the top of that every showers taken in rooms above!!! I tried to get reimbursed for the nights already paid and they refused. I couldn't get any compensations for the nights we didn't use. I even called the manager later the same day and I found just a rude lady who was laughing while I was trying to explain the issue. Contrarily at what the manager was arguing to not reimbursing; I made the reservation myself via the hotel website directly and never approved a 14 days advance purchase. See a picture attached of the balance which they refused to reimburse. I don't recommend the Pine Lodge Whitefish if you want to sleep at night. Eric.
Subratings:

Lovely, clean and affordable
User: daniellegZ2372WI from:
Trip Type: Solo travel
Published Date: Nov, 11, 2019
Travel Date: Nov, 1, 2019
Rating: 5
I stayed here twice and found that staff were always welcoming and pleasant. Parking was at the door step which was really handy. There’s stairs and an elevator (which was great because I don’t like elevators). A real feature for me was there is a laundry, and better still the machines are free. Rooms have a balcony and sitting area. Great place to stay.

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