We stayed here last week while visiting the Grand Canyon. The front desk staff was rude, the restaurant was drastically overpriced and the food poor. I've had better steaks at the local chain restaurants. Service in the restaurant was also horrible, I never got a refill and our appetizer was cold. The rooms were ok, slightly dirty, but tolerable. I wouldn't stay again but considering it's close to the south rim they do have convenience on their side.

We stayed at this hotel for 4 nights. Our group in total had 4 rooms. Pros: unique ambience, good location, gift shop Cons: hot tub didn’t work (told management first day, they acted like it was the first they’d heard of it...not likely. Never was fixed). Pool heater was clearly broken. Inconsistent housekeeping. Rooms were priced VERY differently depending on night (to be expected) but also depending on how it was booked (like a $200-$400 difference). Each room had a different final price even through the stay was the same. If you stay at this hotel, be sure to comparison shop first. Steakhouse was very expensive (although to be fair everything in Tusayan is). Food was not great.

Great place, clean and very well maintained. Liked the dinner at the restaurant and the gift shop is very nice. highly recommend. Great staff and very friendly. The town is small but a nice place to stay if want to be close to the entrance.

Rooms are clean but strangely arranged with sink in the bedroom. The odour of the swimming pool permeated the downstairs . The breakfast buffet looked very unappealing and there is a unpleasant smell in the restaurant so we ate at the Best Western. Wish we’d stayed in the park.

We stayed in December and it was so cozy and decorated for Christmas. The location is right outside the park so super convenient. The staff was quite nice. We went to the bar one evening and the bartender offered us some good tips for the park.