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Grand Canyon Lodge - North Rim
TripAdvisor Traveler Rating: 2562 reviews
A Lodge at North Rim Grand Canyon
User: mya93080 from: Virginia
Trip Type: Friends getaway
Published Date: Jun, 24, 2019
Travel Date: Jun, 1, 2019
Rating: 3
Checking in was fine, Cabin, bed, table and chair all made out of wood which was nice. Bedding nice, clean and smell fresh. All cabins have front porch and two chairs to relax and/or look out to the canyon depends where the cabin face. Food is expensive there. We had bad experience with moths, although we always made quick in/out and lights out. Somehow moths still could get in and were flying all over the room, that was very ennoying! Other than that, we had good time at the Canyon.
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Butlins in the Hills (with a view)
User: helenandpaul13 from: Worcester, United Kingdom
Trip Type: Family
Published Date: Jun, 24, 2019
Travel Date: Jun, 1, 2019
Rating: 3
We spent three nights here last week before moving to Las Vegas. First, let me tell you about the positives. The views from some of the cabins are breathtaking. Our cabin looked over the edge of the canyon and there was a trail leading from the lodge itself to the campground which passed about 10 yards from our door. The cabins are detached and there is room for privacy. We had a fridge in ours which helped because we required one to store medicine. there was wood everywhere, including the chairs and the bed frames, which made it feel quite rustic in an odd sort of way. Now the negatives. We had to pay $35 to enter the park and we were not made aware of this when we booked. We thought this would have been included in the price, but it wasn't. The car park was a couple of hundred yards from the cabin so after booking in we had to walk back to the car, then search for the cabin by the rim with three suitcases trailing behind us. We had trouble locking our cabin door but we mastered it in the end. We had an ever present problem with Moths. We don't know how they got in but we had about half a dozen every night when we returned to the cabin and had to spend time getting them out rather than killing them. The windows of the cabin were difficult to close and the frames and locks need updating. There is a mesh outside the windows to stop wildlife getting in but as the above comment shows moths find the place attractive. The shower worked well but we were always getting water on the floor because the curtain kept coming out of the tray as the shower area was quite narrow. The food was expensive, even the deli was expensive and for three sandwiches and a couple of bottles of pop we paid nearly $40. Finally, the toilet worked but the bowl was filthy and requires replacing. It reminded us of staying at those old UK holiday camps of the 1970's. You somehow had to rough it and for our daughter the worst thing was that we had no wifi access the whole time we were there. The site is lovely, but what it needs is completely modernising with a decent restaurant and better quality accommodation. I suppose the owners don't really bother updating because they know people come anyway. But the views aren't everything and unless you provide decent facilities there will be more reviews like this one or probably worse. For example, the lodge has a buffet. This is a good idea but the fact that it closes at 6.30pm in the evening and it charges $32 a head means the place was often empty when we were there. The staff were very friendly but it seems they are always under pressure and having to deal with customer complaints. If you're looking for a few days away in the great outdoors and don't care how bad the facilities are as long as you can get a decent nights sleep, this is for you. But if you're looking for something more with great comfort and a decent nightlife then this place isn't for you. Having stayed here I can now say I have seen the canyon from both sides. But I won't be going back. It's glossily advertised as a place where everyone should come but the deficits far outweigh the strengths and once seen its best avoided.
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Not worth the money.
User: Tisbe52 from: Huntsville, Alabama
Trip Type: Family
Published Date: Jun, 23, 2019
Travel Date: Jun, 1, 2019
Rating: 1
So, what is the one word I would use to describe our motel room at the Grand Canyon Lodge North Rim? How about FILTHY. We had a motel room for three nights. Our first disappointment came when we found out the motel room was about a quarter mile from the lodge, possibly further. No reserved parking nearby so you have to carry your bags downhill which means when you leave you have to carry them uphill. We get into our room and the first, the very first thing I noticed was how filthy the carpet was. I think it was installed when the motel was built and has not been cleaned or updated since. The room was much smaller than I had anticipated. The description says the room sleeps three, with the addition of a rollaway bed. I have no idea where you would put the extra bed. BTW, the top sheet on the bed had stains on it. The sink was in the room, while the toilet and shower were in a room about the size of a closet. The toilet was wedged between the shower and a wall and, frankly, if you are a large person you will have issues using the toilet. At the rate of $140.00 plus per night, I was appalled. You could stay at a Motel 6, for two nights for that price AND have a decent bathroom. Moving onto breakfast, which is not included. We opted for the breakfast buffet. At $17.50 pp plus tax, I was expecting something decent. Oh no. It was terrible. I have no idea what they did to the scrambled eggs but stay away from them. If I had only known. The location is superb, which is why you go there but this hotel is taking advantage of the fact that besides staying with them your only option is for the camping area. If I were you, I would camp. I wish we had. We had booked three nights but after the first night, we decided it was not worth it. We were able to check out before 11:00 a.m. and we were not charged for the two other nights.
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Perfect for a national park visit
User: Mark M from:
Trip Type: Family
Published Date: Jun, 23, 2019
Travel Date: Jun, 1, 2019
Rating: 4
The wonderful old lodges of the National Parks have an old charm that isn’t replicated anywhere else. The staff are friendly and helpful. The rooms are adequate. I highly recommend the north rim as there are many less people than visit the south rim.

Beyond my expectations
User: lindak07 from: Chicago, Illinois
Trip Type: Couples
Published Date: Jun, 22, 2019
Travel Date: May, 1, 2019
Rating: 5
We were part of an Insight Tour Group. We stayed here May 27th. It was 31 degrees when we arrived in the afternoon. The Lodge had been without power for over 12 hours and just came on just before our arrival. They also had a main water break. Heard had to send workers and parts in by helicopter. Had to use port-a-potties for the lodge but the cabins did have working bathrooms. Staff was phenomenal. The cabins and campsite were full. You walk into the lodge and from large windows - there is the Grand Canyon. What a phenomenal, breathtaking view. There were walking paths just outside the lodge. A lot of prior reviews gave the lodge 1-2 stars. Our cabin was clean, new mattresses, heat in the room and bathroom - each had their own heater. We also had hot water. Some of our tour mates did not have warm water and their heaters were not working properly. We had a nice dinner and breakfast buffet. I have no complaints about the cabins. They were small but know that ahead of time. The morning of our departure, I had forgotten my pillow - a young housekeeping Staff member from Ukraine tried in vain to find my pillow. He went above and beyond. Would recommend staying here. I understand you have to book almost a year in advance to stay at the lodge. They have a lovely gift shop - purchased ear rings which were high quality.
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