excited about staying at this property! Unfortunately booking this property became an issue but not the fault of the hotel. That said, we caution you to avoid booking this or any other property through a website US Parks Lodging. You may be led to believe that this is an official park lodging service. It is not! Buried in the tiniest possible print at the very bottom of a lengthy website page under "Terms" is a costly "gotcha"! If you book through this outfit, you will pay 10% fee EVEN IF YOU CANCEL! You are urged to read and pay attention to similar scathing complaints on TripAdvisor, Yelp and the Better Business Bureau websites. It's obvious why this outfit goes to great lengths to avoid prominently disclosing this sneaky and outrageous non-refundable "gotcha" fee! After all why book properties like this one at a price (even if you cancel) when you can book and cancel for free through the official government website for the Yellowstone park.

We stayed for a couple of nights while touring the area, the rooms are pretty average, beds are comfortable though. Bathroom small with tiny shower stall. You are really paying to stay in the park, so location is great right on the lake with several nice hiking trails. We had breakfast at the restaurant at the general store, good but not great. Overall, great location and nice enough rooms, but remember you are paying for the location, not the quality or amenities of the room.

This appears to be the newest lodging in the park. The room was a simple hotel room with a good bed and nice bathroom. The parking is just outside the building with no steps between the parking lot and the building. The buildings are two stories. There are no elevators. Request a ground floor room or be prepared to carry you bags up stairs. Short walk to Lake House Restaurant.

First of all: it is not a lodge but a collection of 6 two stories-buildings with 50 rooms each and it has the charm of an old fashioned youth hostel. Rooms are clean but small. Beds are good, furthermore it is basic. Deception about facilities lacking or poor: no laundry because" camping was closed"; no free WiFi. Either 8 usd for one hour or 30 usd for three days. As I needed WiFi because of family circumstances I opted for three days of ,what appeared to be extremely bad quality, WiFi. The third deception was on the restaurant: the first evening I could only book for after 9.15h or be on the waiting list. After about 45 minutes I was brought to a table. In the meantime I tried to book a table for the following two evenings: either 17.15h or after 21.15h. Reason: "All other restaurants are closed so everybody...etc" The quaiity of the food was at best average. I do not criticize staff which was as helpful as possible but the monopolist management does not seem to care a damn about the customers. The tourists will come anyway...

We paid $285 for 1 night in a Premium Room. It was a smaller room compared to hotels that are less than 1/2 the price. I can understand that a national park charges a lot more. No TV. At least it was comfortable and clean, and the furnishings were newer. We had to travel to the Yellowstone Lake Lodge for dinner because there was only 1 restaurant open here and it was very expensive.