The rooms are fine but as other reviewers have stated.the.store.and dining are a 25 minute walk or you can ride the shuttle. Our shuttle driver was very nice and helpful. The dining was OK but not great. I can't imagine being there in the summer it would be insane.I loved being able to go to Yellowstone Falls a couple of times because of the proximity. We got up very early and went to Lamar Valley but with the.road to Tower Falls being closed for two years this wouldn't be my choice again. Plus it's really expensive. Great water fill station though in the entry way of our lodge.

Always wanted to go to Yellowstone. Arrived on a bus tour and was assigned to the Chittenton (spelling?) building. Room was very rustic with recycling bins in the room. The room had no internet, no TV, no safety bar in tub, and no temperature indicator on room thermostat. The room smelled like formaldehyde. This building is a long way from the food court building, but had a shuttle (every 15,min) but the driver was surly or was not an English speaker. When we got back from dinner the power went off in the room . The room had one emergency lamp. Called the front desk and they could not tell us when power would be returned. After some time the power returned. Later called for a wake up call and desk staff who arranged the call but did not sound competent. The staff desperately needs customer service training. The stores near the food court are also far away and close at 6pm. I would recommend finding another lodge in the park.

Stayed in a superior room in the Hyrolite building. When the built the pace, they implemented a modern day boiler system to heat the rooms. The remainder of the building is done by gas. It can't heat the room and it was freezing. Staff called maintenance, but the attitude was were closing in two days, so we don't give a crap. If your planning a late season visit,beware. They also have no dresser and have recycle bins in the room. So much for green building standards...not

From check in to our room, we experienced such a disappointment. The check clerk was submissive and the room was dismal and dirty. We had made a 2 night reservation, but checked out after 1. No internet, tv or food or refreshments are available (internet in the main lodge lobby) . You have to leave the property and drive to a food court where the choices are limited. After a day in this beautiful park, I would expect more. This place was not cheap

We stayed in a cabin and it was very clean, comfortable bed, clean bathroom. There are no TV's, no internet, and no fridge! I was amazed at this- there is a nice table and chairs, but nothing to store cold food in. We managed to use ice machine to pack our cooler bag, but I was surprised considering the fact that folks in the cabins ARE A LONG way from the over-crowded restaurant at Canyon Lodge that there was no fridge. Internet would have been nice- couldn't care less about a TV. Check in was very efficient but when I asked about the restaurant, she said they were fully booked & offered no alternatives. There are some on the site.