USPL Reviews Provided by
SummerLove11 from: Baltimore, Maryland
Trip Type: Family
Published Date: Feb, 15, 2019 Travel Date: Feb, 1, 2019 Rating: 5
Partial view of Grand Canyon
We got a partial view room, and it is definitely a partial view - but how cool to stay right here at the Grand Canyon! We had one little window but it looks our on a tree and the Grand Canyon! I’m sure there are better rooms but we booked only a few weeks before. The hotel is quite nice (compared to what I was expecting). It was very clean, the carpet is super cool, and the retro styling outside is kind of nice. The beds are small but comfortable and there are SO many outlets in this room. We could all charge our phones and watches! The room even had a little Bluetooth speaker. We played music and relaxed in our room. There is a fridge in the room and a safe, and the bathroom is a good size. It is weird and confusing how you check in at Bright Angel Hotel. Also, parking is a DISASTER. I think the lots here should be available to hotel guests only - not everyone driving through. We wasted thirty minutes of our day trying to find a parking spot; gave up and unloaded in the middle of the street; then parked very far away and walked. There should be a unloading area in front of the hotel and parking should be for hotel guests only. The walking trails right outside of the room are amazing. The room was nice and cozy and warm (and it is cold and snowy outside!). I would love to stay at Thunderbird again!
Sharon95GCP from: Saint Charles, Missouri
Trip Type: Family
Published Date: Feb, 14, 2019 Travel Date: Oct, 1, 2018 Rating: 5
Watch the Sunrise and Sunset from the window of your room
We booked a year in advance to be sure and have a room with a view of the Canyon. AMAZING! Yes, this building is old--but, the rooms are large, quiet and have all the modern updates (including TV and coffee). We chose an "Accessible" room--which may be why the bathroom was so large and we had so much room. I would stay there again in an instant. Right on the bus route, next to the Bright Angel restaurant and ice cream/snack shop. Convenient to walking trails. Jump on the "free" bus and see the sites. We also chose to purchase Sunrise, Sunset and Dessert Tours--the drivers make the difference!
- Sleep Quality: 5
- Cleanliness: 5
- Service: 5
Speckcharity from: Richmond, Canada
Trip Type: Couples
Published Date: Jan, 20, 2019 Travel Date: Sep, 1, 2018 Rating: 3
Dorm like feel but what a view
We found the price quite high for a dorm like feeling hotel and room. Rooms are clean, doors to the outdoors are not locked which leaves the hotel not secure. Wifi is very spotty but not really what you are there for, you are there for the view and what a view!!! Steps away from the rim, deers eating right outside our window!!! No elevator and there is very limited parking....you would think that with the price you pay they would have reserved guest parking.
paulagZ8853HP from: Cerulean, Kentucky
Trip Type: Couples
Published Date: Jan, 9, 2019 Travel Date: Dec, 1, 2018 Rating: 4
Nice clean room
The Thunderbird Lodge provided a nice clean room for our stay at the Grand Canyon. I book the room in October for a late December stay so book early. I asked for a room with a view and was told I would have a view of the Grand Canyon; however, when we arrived late in the day our room did not have a view and all the others were taken. We were out and about and didn’t spend much time in the room but the walls seemed thin!
valmailorraine from: Cardiff, United Kingdom
Trip Type: Friends getaway
Published Date: Jan, 8, 2019 Travel Date: Jan, 1, 2019 Rating: 1
Not a hotel
Prices may be high but expect less than a 2 star motel. Parking is limited and only one section has no steps. There is no elevator. Do not go in the winter as heating is a tiny skirting board air blower. We did get a heater but you can't go out and leave it on and it's far too noisy to sleep with it on. You wake up frozen and the bathroom heater lamp nly stays on for minutes so practice a 4 minute shower. We had snow and entrances to Thunderbird and the others were like glass. Nothing in the hotel environs was cleared not even the disabled ramp or disabled parking. With the gov shutdown Xanterra should have stepped up. Obviously it is the rangers who do the work. If you eat at Bright Angel expect to keep your coat on as the dining room is freezing. I really resent paying a high price to eat in my coat.When we complained they said they had put heating up 5d.They lied.
Loading the car to leave was a nightmare as there was no way out that didn't involve dragging the cases through snow. When I complained about the danger at the entrance and on the steps a guy put a few tumblers of salt down. He needed sackfulls. But I do give thanks to the wonderful snow plough driver who dug our wheels out for us(mind you he didn't clear the road)
My advice stay in comfort at Tucasayan.Time the national parks gave the concession to someone else.