USPL Reviews Provided by
Many Glacier Lodge
jeanne044 from: Tabernacle, New Jersey
Trip Type: Family
Published Date: Oct, 13, 2018 Travel Date: Aug, 1, 2018 Rating: 5
Enjoyed our stay
We stayed here at the end of Aug. with family, adults from 30's to 60's. Our rooms were the family room, two rooms connected with one bath in-between. The rooms were older, with sink in the room. Had no complaints as we knew this was an older establishment. Only complaint was the shower had separate hot and cold handles and I could not seem to regulate the water temperature.
Parking was a good walk to the hotel but, just drop bags and everyone at door, to check-in, and one person can park and walk.
Swiss Lounge was over crowded, so we dined at the Ptarmigan Dining Room. Food was good. Service was good.
The porch was wonderful to sit and enjoy the view. Never had a problem finding a seat.
What was really enjoyed, after a long day of hiking, was sitting downstairs, relaxing. There are no TV's or internet, so, most people were downstairs, reading or conversing, relaxing. We found a spot to sit, play cards, have some wine, amongst the others; enjoying the atmosphere. I found Many Glacier to be a wonderful hotel , going back in time to another era!! Wish we could have stayed longer!
- Rooms: 4
- Value: 5
- Service: 5
MikeB1952 from: Colorado Springs, Colorado
Trip Type: Couples
Published Date: Sep, 24, 2018 Travel Date: Sep, 1, 2018 Rating: 4
It was nice to have dining options in Many Glacier Hotel. One was Heidi's Café (actually a Deli). We didn't want to have breakfast in the dining room. So we searched for options. Heidi's had a variety of foods - breakfast sandwiches, juices, pastries, yogurts, regular sandwiches. Outside the deli, overlooking the lake are a number of high café tables. We got some food from the deli and sat at one of the tables eating and exclaiming at the view.
The deli is unremarkable. It has what one would expect. But really nice to have as an alternative to the expensive dining room food.
- Rooms: 4
- Sleep Quality: 4
- Service: 4
Kathleen S from:
Trip Type: Couples
Published Date: Sep, 23, 2018 Travel Date: Sep, 1, 2018 Rating: 5
Lovely swiss looking property
An old railroad hotel is right up our alley. The ones in Glacier are definitely not at the same scale as the Fairmont RR properties in Canada. This was our favorite. The public areas were warm and invitingand the outside scenery lovely. However, it was clearly the end of the season and what staff that was there were stressed. It took a few tries to get someone with the professionalism and warmth of a hospitality professional to help with a small request. I would stary here again, but perhaps at a different time of year.
- Location: 5
- Cleanliness: 3
- Service: 3
Bruce B from: Bushkill, Pennsylvania
Published Date: Sep, 15, 2018 Travel Date: Sep, 1, 2018 Rating: 4
The lodge and restaurant area is amazing. We ate there as we deserved a break after some hiking days. We had lunch and chose not to wait so went to the pub area, same menu. Service was a bit overwhelmed by the crowd but friendly. Menu was a bit limited but okay. The chicken sandwich was a bit dry. The bison, cheese, jalapeño bratwurst was good, but I am not a fan of the pretzel roll. Worth the visit if not the meal.
Sarah M from: Toledo, Ohio
Trip Type: Solo travel
Published Date: Sep, 13, 2018 Travel Date: Sep, 1, 2018 Rating: 3
Overpriced inn with poor staff
Knowing this is a Xanterra property I didn't expect much and they delivered on those expectations.
At check-in I asked for a small medicine fridge and was told one would be sent up. I got up to my room, which is astonishing small for the cost, waited 45 min and called about the fridge and was told one would be sent up. I decided to try to relax while waiting.
There is only a wooden chair or the bed. I was dusty and dirty from hiking and didn't want to muck up the bedding so hard chair was it. It's not relaxing at all to sit upright and wait. There's no cell or Wi-fi, no radio, no TV, no view. I don't actually mind disconnecting but would want a decent chair to relax in or at least a pleasant room. I read for awhile and called down again about the fridge and again was told one would be sent up. I offered to go down and get it but was denied that option. Ultimately, they never brought the fridge.
I was unable to get a room with a view. They do not give nearly enough of a discount on the back side rooms. They should be half as much or even less. You can't really even relax since there's no suitable seating. The walls are thin and you can hear the conversations (and everything else) of your neighbors. The windows are old and quite breezy even when closed. At night, the wind whistling through the windows and around the balcony door was annoying. The balcony is not private but merely a connected porch-like affair on the exterior of the building. My room was not provided with outdoor seating had I wanted to sit and look at the gravel and road anyway.
The bathroom (shower stall and toilet) was clean, with soap, conditioner and shampoo provided. The water wasn't warm but the was decent enough pressure. There is a heater in the bathroom which was a nice touch. The sink is in the bedroom and worked fine.
Because the room is not acceptable for unwinding after hiking all day you will probably go to the lobby area. The lobby chairs and floor were littered with food and crumbs, empty/old paper coffee cups and food wrappers. The first night I figured this was because it was evening and they hadn't gotten around to cleaning. However, I was there the following morning and it remained dirty. There's nothing like paying over $200/night for a hotel and having to wipe down a chair and table in the lobby so you can write out some postcards. Wi-Fi access is unacceptable and not usable for internet activities, such as looking up an area trail map. I was able to get some texts out, though.
The park staff would not give out local area maps without a monetary donation. They then wouldn't assist in finding suitable area hikes. This was a surprise after my experience at St. Mary and Two Medicine. At those locations they were concerned about visitor well-being, trail planning and solo hiker safety. Unfortunately, I rarely vary cash and so, was unable to have a Many Glacier area map. I was able to take a picture of a map near the Redrock Lake/Falls trail and then used that for reference.
I had planned to eat one night in the bar/lounge. I walked up to the hostess desk and perused the menu. After a few minutes a hostess appeared with an attitude that I was an inconvenience. She said she'd check on a table for me. She then walked about 8 feet away and gossiped with her girlfriend for several minutes before returning to again ask if I needed a table. At this point, I really didn't want this place to have any more of my money and told her, "No thank you."
Most upsetting is that I returned to find my room door open to the hallway after I had been out of my room from 6:30a-6p one day. Cleaning staff had been in and emptied the garbage while I was out. I'm glad they cleaned the room but it is absolutely unacceptable to leave the door unlocked, let alone open!! I am fortunate that nothing was stolen by other guests, staff or anyone else that might have passed by.
I highly recommend Thronson's or one of the other little cabins/rentals just outside the park. If you will be spending your time on the property, socializing in the lobby, sitting lakeside and cannot hike or otherwise don't plan to enjoy the trails then getting a lake facing room in a quiet part (if there is one) of the hotel would be worthwhile.
- Rooms: 3
- Value: 1
- Service: 2