USPL Reviews Provided by
Glacier Haven Inn
Richard E from:
Trip Type: Family
Published Date: Sep, 19, 2018 Travel Date: Sep, 1, 2018 Rating: 1
We were scammed!
Glacier Haven Inn Review
You will be very, very sorry if you book a room at Glacier Haven Inn, in Pinnacle, Montana.
Here was our experience. We booked online, only to be told after they collected three nights of nonrefundable payment that the room had a shared bathroom, and that we could “upgrade” for an additional $116. That was just the first “gotcha”.
When we got there, the owner insisted on collecting the upgrade fee before we saw the room. It looked nothing like the spacious room you see on line. it was so tiny that the two of us had to carefully maneuver without bumping into each other.
But the nightmare starts when you realize that the freight train track immediately behind the hotel is in use 24 x 7. Massive coal trains are in constant transit…seemingly several times every hour…all night. Add to that the busy Highway traffic in front, and you will be hammered with loud noise all night long. My wife was in tears from being unable to sleep. Terrified, actually.
The owners know all about this, but you will never hear it from them or see it posted. For them, the game is all about getting advance, non refundable prepayments, and visitors who will never return.
There is an abundance of lodging options nearby, but be sure to see how close they are to the freight tracks. We moved out after the first night and found a decent motel in Browning, near the east side of Glacier Park. $100 per night with breakfast included. The Going-To-The-Sun Inn & Suites.
I've never written a review of any kind before, but this operation is a scam and deserves to be exposed. We will never again book with a facility that insists on non refundable, prepaid rents.
Don’t spoil your trip to magnificent Glacier National Park. Choose carefully.
JLB715 from: Ottawa, Canada
Published Date: Sep, 16, 2018 Travel Date: Sep, 1, 2018 Rating: 4
Very nice rooms but expensive
The room was spotlessly clean with no funky smells, updated and very well maintained. If I was reviewing the room itself, I would rate it a 5, for sure. The owners are obviously dedicated to the property and work hard at maintaining it. I didn't find the traffic and train issues to be that big of a deal. Yes, Highway 2 is very busy during daylight hours but you are in Glacier National Park so why would you be in your hotel room during the day? The train does run during the night but it does not blow any whistles so unless you are very sensitive to noise, it is not that big of a deal. My main issue is that I felt that the Inn was way over-priced given that it had no Internet in an area that has no cellular service, only 4 real TV channels (20 total but 16 were QVC/infomercials which you couldn't order from anyway since there is no cell service or wifi), an extreme cancellation policy (31 days or no refund) and was 27 miles from the West entrance and more than double that from the East entrance. The distance can't be changed but if basic Internet was added along with a reasonable selection of TV channels and a less restrictive cancellation policy, without increasing the price, I would give it a 5.
MJP062850 from: New Baltimore, Michigan
Trip Type: Couples
Published Date: Aug, 14, 2018 Travel Date: Aug, 1, 2018 Rating: 1
The park is well maintained. Some sites are tight however we had plenty of room. We understand due to the region and mountain ranges there is No Service....(period), however the charge for a site should reflect the amenities of the park. There is NO SERVICE within 20 miles of the park. Limited and extremely weak wifi is available however in the 6 days we were there we could not get 1 email to download with a company logo attached ( example Bank of America).
This RV Park sets right off of US 2 as well as a major railroad. There is no less then 1 train every 20-30 minutes.
An up charge for a dog is ridiculous in my opinion. We have been RVing for 6 years and I that time we have NEVER been charged for our 22# Schanuzer.
Also upon checking in my husband was required to sign 2 waivers. The first for slip and fall and the second for our dog.
Again...NEVER have we been required to sign a waiver anywhere else in the U.S.
There is NO TV service a available.
So to sum it up at Glacier Haven RV Park you are charged for a site with very few amenities.
The amenities are no the issue....the fee is.
Regretfully we would not recommend this RV Park.
Brandon G from: Yelm, Washington
Trip Type: Family
Published Date: Jul, 26, 2018 Travel Date: Jul, 1, 2018 Rating: 2
Not quite what i expected.
The room is very basic, it sits right next to highway to the back side are train tracks so it is very noisy all night. We ate in the cafe it is all one big room with the kitchen, when a young server accidentally gabe me the plate that belonged to another table the mother/ manager chewed out and embarrased the young girl in front off all the guests; not professional. That was the only time we ate in that cafe, as it was very over priced compared too other cafes around. Enjoyed the park very much I would recommend staying closer to the park, it is quite a distance from the entrances.
MaitreyeeMayhem from: Roy, Utah
Trip Type: Couples
Published Date: Jul, 16, 2018 Travel Date: Jul, 1, 2018 Rating: 5
This place does not offer Wi-Fi but it did not bother me. My stay was fantastic and the owners are so kind and polite. I felt very welcomed and the owner took the time to show us the best routes to get around the park and what good hikes to go on. I prefer good service over social media.
- Rooms: 5
- Location: 5
- Service: 5