USPL Reviews Provided by
Stanton Creek Lodge
TripAdvisor Traveler Rating: 41 reviews
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User: Bobbie B from: Eau Claire, Wisconsin
Published Date: Sep, 4, 2018
Travel Date: Sep, 1, 2018
Rating: 1
Don’t take my word for it, instead read all of the 3 star and under reviews to get a good idea of what you’ll be dealing with. Prior to booking here, I found a price online for $99 per night. Since I would be checking in very late, I contacted the hotel to let them know I’d be late and to see if they’d match the price online. Vicki told me yes she could match that but the only room they had left was a deluxe so she’d upgrade us for no charge. As for the late check in, they’d leave a key for us in an agreed upon space. Deal. We arrived at quarter to 11 at night and the key was nowhere to be found. Seemingly no one on premises. We walked around every door/window looking for the key. Nothing. We could see ambient light from a television in an upstairs bedroom so we knocked and waited, knocked and waited. We were about 30 minutes out of town at 11 at night in the mountains with no reception. Finally, at a little after 11 my boyfriend took a flashlight to see if we could find anyone to help us and he found a garage with a light on and noise coming from within. When he opened the door he found a couple guys working under a car who claimed they never heard anyone. Sure, that may be true. One of the men (Mitch?) came out to help and locked my boyfriend out of the bar while he “looked for the key.” Apparently he couldn’t find the key or record of us booking. When he went back in after talking to my boyfriend, Travis followed him in and pointed to the piece of paper right on top of the desk that had our booking info on it. What is happening here?!? This was finally just past MIDNIGHT and we were finally getting to check into our room. Problems don’t end here. We checked into our “cabin” which looks like a cabin from the outside but inside is a rickety pre-fab plyboard unit. The bed was rickety and uncomfortable. No deadbolts on the door and no adequate curtain to block light from the street light from coming into our cabin. NO BATHROOM in a deluxe cabin? We tried to figure out what was deluxe exactly about this? The communal bathroom...you guys. It’s bad. It is bad. We are use to staying in shabby hotels. We do it all the time. We rough it. I camp. In a tent. I hike. We like fancy too, but we are not afraid of living without a lot of things. The bathroom doors are not locked so ANYONE can come into then. There were cigarette ashes in both the sink AND the shower. Remember to bring the towels from your room if you do use the shower (we didn’t) because there are none in the bathroom. The men’s and women’s bathrooms are adjoined by a (very dirty) laundry room. At 5am, my boyfriend went to use the restroom and there was a very drunk/high man sleeping against a wall. When Travis opened the door the guy says “oh I’m just here because I got sprayed by bear spray.” How do you get sprayed by bear spray, dude? He couldn’t even Use the bathroom and not 10 minutes before I was in the women’s side by myself. This could easily be a very bad situation for women. This epic experience cost us $108. We’ve stayed in motels for far, far less that have been way more safe, accommodating, and a far better overall value. We were going to stay here 2 nights but we were able to book that morning at East Glacier Motel & Cabins for $105. You can see my review for them by clicking on my name. I’ve never stayed anywhere and had such a horrific experience. I strongly recommend you find another place to stay, you are better off sleeping in your car. Contrary to Mitch’s narcissistic beliefs, there are many other places to stay near Glacier with comparable pricing where you will be far more comfortable and safe.

Clean and basic.
User: Lyn V from: Saint Cloud, Minnesota
Trip Type: Couples
Published Date: Aug, 22, 2018
Travel Date: Aug, 1, 2018
Rating: 3
The cabin was clean and we would stay again, but only in a cabin with a bathroom. The shared facilities a single toilet and shower for all to use...inconvenient! You have to be ok with some highway and train noise. Employees were a bit disorganized but the price was right.

OVERBOOKING is in the air !!!
User: Yvl C from: Milan, Italy
Published Date: Aug, 20, 2018
Travel Date: Aug, 1, 2018
Rating: 1
Be careful this hotel has the bad policy to overbook !! Our booking was definitely confirmed from hotels.com, but as we arrived the lady at the reception could not find it , so we had to wait to the "manager". He said he never received our reservation but he will find a place for us. He was very nervous and for him was important to have us away from his place as soon as possible. He was not able to explain us what exactly happened with our booking. At the end he relocated us in a motel 20 miles away, not at all the private cabin we reserved. Oh right the room had a private bath which was considered as an amenity from the Stanton's manager. Honestly we did not care about a private bath. At the end he had the courage to tell us, that we had to book earlier before because it is the high season. We did, Sir, in May exactly and Hotels.com reconfirmed us the booking a week before our arrival. Dear Travelers, to enjoy the Glacier National Park AVOID this place.

I got a cancellation refund!
User: Alco251 from: Diamond Bar CA
Trip Type: Solo travel
Published Date: Jul, 20, 2018
Travel Date: Jul, 1, 2018
Rating: 2
I reserved an RV parking spot for three nights during high season. I know the area. Several weeks before departure to Montana the Stanton Creek Lodge casually phoned me to say "...ooops, we screwed up and we don't have a space for you...sorry...but we are refunding your money." I have traveled a fair bit and have run into this same problem at hotels. In those cases, the hotel bent over backwards to find me a room at a competitor. I would have expected the same from the Stanton Creek Lodge and they offered no help, no alternate accommodation, just a simple "sorry about that." I scrambled on phone and internet and managed to find alternate accommodation nearby. I post this only to warn others. This place appears to be run by amateurs. A pity, because I ate at the restaurant many times under previous ownership and really like the area.
Subratings:

Broken Cabin, bad service
User: Roving674329 from:
Trip Type: Family
Published Date: Jul, 9, 2018
Travel Date: Jul, 1, 2018
Rating: 1
Cabin has water leak coming out from the bathroom sink. Food service was horrible, the guy who served us took our order wrong and threw our to go box. They did refund my money, thank Goodness! But I dont recommend staying here again. There are other lodges closer to the glacier NP like west glacier highlands. Their food was great! Don’t waste your money here.

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