Wonderful stay! Great people in the shop when my rented poles (from somewhere else) were too long. Knitting by the fire was the perfect way to end a day of walking in the snow by the geysers. And the piano/cello lady was a hit!

20 year old lodge so it is reasonably updated. Great location next to Old Faithful and the Old Faithful In. Nice XC ski and snowshoe shop. Great trails from the lodge and easy tours or walking around the geyser basin. The lodge is comfortable and the dining room is good. Good tour opportunities around the park.

We live adjacent to YS and have gone into the Old Faithful on a snowcoach several times over the years. We recently spent three nights in a Western cabin which was comfortable and clean, and had a small refrigerator and coffee maker which we appreciated and used. We reserved snowcoach drop-offs on two of our days to ski Spring Creek Divide and Fairy Falls, both lovely trails traversing landscapes, forests, meadows, geyser basins, and along creeks and rivers. We saw bison, elk, otters, ducks, and geese. Snowcoach drivers going in and out of Old Faithful, as well as the coach drivers who did the ski drop-offs were all friendly, informative, and helpful. We also enjoyed walking several hours around the geyser basins and to the Observation Point that looks down on Old Faithful.   In the evening after dinner we enjoyed hanging out in the lodge by the fireplace, playing cards with our friends and listening to live music. But unfortunately, the restaurant was our least favorite experience. Breakfasts and dinners were mediocre. The "hot food" in the breakfast buffet was generally lukewarm to cool, and I can't imagine how it met heath requirements. When we mentioned this to the manager he just got defensive. One waiter at dinner yelled at us after we asked him to separate our checks. We heard the host talking to a waiter about how she couldn't wait to get out of here. It seemed like some staff were unhappy and overwhelmed, and service was often very slow. We are pretty flexible and informal, yet we don't remember such a poor dining experience. But luckily the weather was amazing, skiing was fun and OF during the winter is our favorite time.

Can't say enough about Old Faithful Snow Lodge and a winter adventure in Yellowstone. The nicest park lodge I've stayed at, nice room, great open lodge with wonderful nooks and crannies for reading, very accommodating staff -- particularly for an older active woman traveling alone. Restaurant was very good with some fine veggie options. The room was not huge and could have used some more shelving, but was more than adequate. Wonderful skiing and snowshoe opportunities right from the lodge and tons of tours and programs that take you all around the park. SAVE MONEY by checking in at the Visitor Center gift shop before occupying your room. By joining Yellowstone Forever, you can save 25% of your room during winter. For a five-night stay, that saved me a huge amount of money. There was some wildlife around the hotel, but most of the wildlife was up by Mammoth towards the Lamar Valley -- worth a day trip -- but not nearly the inner-Yellowstone vibe of this lodge. I was surprised at how much activity there was in/around hotel and visitor center this time of year, but it was not a problem. If you don't like noise, ask for a room on the third floor. BOOK LODGE, SNOW COACH INTO PARK, DINNER RESERVATIONS AND ACTIVITIES EARLY. We booked in October for a Feb trip, and things were already filling up. As others have said, this hotel is only available by snow coach, so be sure to book that early.

We stayed here as part of a winter package (would strongly recommend the package as it is a great way to see Yellowstone in the winter). You can only get to the lodge in the winter via snow bus. The lodge is much better than Mammoth. It has the ambiance of a snow lodge with lots of wood and warm fires. The service is much better than at Mammoth. The rooms are slightly more modern than at Mammoth, but are nothing special. The restaurant is convenient, but you need to book, if you want a specific time as it was generally busy. The food is plentiful but unremarkable. Would strongly recommend visiting Yellowstone in the winter and this is the only place to stay in the heart of the park. It is only 2 minutes from Old Faithful.