Booked a 'frontier cabin', the cheapest and most basic winter accommodation available. Can you say QUIET??? Loved it! private, cozy and warm - a 3 minute walk on shoveled/plowed road to main lodge (restaurant there). Kids plastic sleds were available/free so you could haul your stuff from main lodge to frontier cabin (otherwise you can carry it but convenient for bulk duffles and ski bags). Basic bathroom with small shower stall but lots of hot water, clean towels. Glad for the inroom coffee/tea maker (no mini fridge:put the champagne bottle outside to chill but bring in overnight or else risk freezing). Really enjoyed our stay, our own cottage without the noise of hotel yet convenience of meals etc.

Obviously it's in a beautiful location and the cabins are nice, of a good size and clean. A good touch is the addition of recycling bins in the room. They are a couple of minutes walk from the main hotel and better lighting would be useful at night (or some handy signposts!). Sadly the restaraunt let the place down. The service was ridiculously slow and the staff indifferent. They struggled to cope with a large group (and this is the off season, god knows what it would be like during the peak season!). Food was very poor, especially considering the prices. Dried out pasta anyone? But I do have to commend the chef on being able to turn a piece of Salmon into a lump of burnt rubber. That takes real skill :-)

Stayed here for 3 nights as one of a group of wildlife photographers. I could not fault the cabin accommodation or convenience of location for what we were doing, but the evening meals left something to be desired in terms of quality and service. The former was somewhat bland and in some cases over-cooked and the latter slow and indifferent. I would therefore sum this up as style impressive building) over substance (essentials of food and service) and would use a different hotel if visiting this area again.

The snow lodge should be a dream place to stay but sadly it’s outward appearance isn’t even close to met by the dinning experience and waiting staff. Out of 6 dinners eaten there, we experienced 4 issues with food. From hugely overlooked fish to a hot apple pie like pudding that was frozen in the middle and one on if recovering an entirely different main to the one ordered. Service was also very slow, with mains taking over an hour to come out. If the food was worth the wait, that would have been ok. But between us we tried most of the menu and most of it is well below the quality expected for the price paid. A much better bet would be be stay in West Yellowstone and just visit old faithful on a day trip.

My husband and I stayed at this lodge for three nights in the middle of January of 2019. We had a room on the third floor of the main lodge. The room had two double beds and a chair. The bathroom had a toilet, tub and shower. The wash basin was outside of the bathroom. The room was clean and comfortable. We ate breakfast and dinner at the restaurant at the lodge - the food was delicious. The staff at the hotel was friendly and helpful. It is about a 5-10 minute walk to Old Faithful from the lodge. There are hiking trails around the lodge. Also, there is an area where both snow shoes and cross country skis can be rented. We rented snow shoes and enjoyed our walking around on snow shoes. We enjoyed our stay at this lodge.