Thoroughly enjoyed this hotel from start to finish. Wonderful location, great staff and really nice accommodation. Convenient location for Old Faithful geyser (a two min walk away) as well as the Education Centre and restaurants in the three hotels on the complex.

Is it really that much to ask to have a wooden floor instead of the ancient carpet ? Is it really not possible to have a driveway that is not a dirt road riddled with deep pot holes ? Do you really have mattresses that are that old ? The location is so great, yet still nobody apparently feels inclined to try harder. My advice: make a road trip to the Badlands National Park and take a long look at the cabins there. You will see what I mean.

Yes, the national park lodges are overpriced, and Old Faithful area is no exception. But there is a wonderful advantage to being able to explore early in the morning before the crowds (esp. tour buses) roll in, and in the evening when the crowds disperse. That's when nature is at its best, and if you can afford to stay in the park, I heartily recommend it. That said, this is the newest of the lodges and thus has been designed with plenty of wonderful thrills, and construction that is designed to protect the quiet beauty you are probably seeking. There is also a decent lunch restaurant, a bar, and nice breakfast/lunch/dinner (that needs to learn to take reservations)venue plus wonderful commons areas (which is your best bet for connecting to wifi as well as being comfortable). Best of all, plenty of parking nearby. The other 2 lodges are right on top of the Geyser, so everyone in the world descends on those areas - busy and noisy and good luck finding a spot for your car to settle in. Snow lodge is a short stroll across the parking lot (with several geysers in evidence from certain rooms). Plus it is right around the corner from the general store and gas station. so there...best place unless you really feel the need to pay double to half a room that sits right over the geysers. Anyway, we loved the Snow Lodge and would choose it again if we returned. But do wish all lodging was cheaper, and some included kitchens so we would not be food prisoners once we enter the realms of Xanterra and the other companies that run these venues.

We stayed here as part of a couples winter package during the first week of February. Accommodations were nice and clean. Check-in was slow but there were other groups checking in at the same time. Internet was only available in the lobby. If you have a room close to or above the lobby you will be in good shape. Our package with Xanterra was all-inclusive. All of our meals were nice. The restaurant accommodated my food sensitives which was wonderful. At dinner we ordered the sausage appetizer, bison steak with crab meat with cauliflower mash and gluten free cheesecake. We had a King size bed. Room size was nice. I liked that they included four coffee mugs in our room. Some evenings we would get in from touring all day and could make a hot beverage and we would still have clean mugs for in-room coffee/tea the next morning. We had a nice welcome basket in our room as well that included sparkling wine, fruit and cheese. We took advantage of the laundry facility near the elevators. No need to use the dryers for your clothes. The air was so dry we hung our clothes in the room and they dried quickly. I'm sad to say that I was glad the cellist only played the evening we arrived. She was loud and made it difficult to enjoy the fireplace and gathering area at the lobby and restaurant. The staff was great and our tour guides. We took advantage of all of the winter sports they offered except the cross country skiing. We loved the snow shoeing which was a first for us. I also took advantage of the ice skating too. I was surprised more people didn't. So much fun!

We stayed here as part of a pre-booked tour of American National Parks. The location is amazing as you a literally about 2 minutes walk from Old Faithful and we managed to see it erupt twice while we were there. The rooms were very comfortable and clean and the lodge itself is cosy and inviting. Dinner on our first night was included and the food was excellent although some of our party said that service was very slow as the restaurant was full. Breakfast was good and plentiful.