Our family of 8 had two rooms booked at the Snow Lodge and luckily we made it to the lodge! We got caught in a snowstorm, slid across the road at Craig's Pass, had another car slide into ours (no damage), continued on, saw a GRIZZLY at the side of the road and finally made it to the lodge! We were so grateful for kind desk clerks who got us checked in quickly. We had two wonderful, clean, comfortable rooms with plenty of blankets and towels. All the roads were closed after we made it to the lodge which made it fun and exciting! It was so beautiful with snow covering everything. We came prepared with plenty of warm clothes and snow gear. Dinner at the Obsidian Dining room was good but really pricey. You always pay more when you are in a remote spot like the middle of Yellowstone. We had plenty of breakfast and lunch foods with us so we ate breakfast in our rooms. We made memories of making oatmeal and hot cocoa with the coffee maker and eating other breakfast foods in our rooms. I called the desk and asked about checking out at 11 a.m. since all roads were closed. I was told they would bump the check out time back until we all got word that we could leave. So we went and wandered the local geyser basin, watching Old Faithful and the Beehive geysers go off at the same time! It was a winter wonderland - what a beautiful time to be at Yellowstone! We got word we needed to leave the park before the next storm hit. The only way out was through West Yellowstone. We really wanted to go south through Jackson but we were glad to get out of the major path of the storm. We still drove through winter conditions all the way to Idaho Falls. We were told at check out that we were getting a $90 refund, maybe because our deposit was too high, I'm not sure. It was nice to get though! It's REALLY expensive to stay at the Snow Lodge but we wanted to be somewhere wonderful in the middle of the park and Snow Lodge was a wise choice! We were close to Old Faithful and the really amazing visitor's center - it was so nice to hang out there too. All the clerks and rangers were very patient and helpful. They contributed to us having a great stay in Yellowstone. We'll be back!

The location is within the park which is great. However, the season was winding down and they have a captive audience. Our room was okay but not clean. I had to clean the tub before showering as it was gross. When I pointed this out the next morning they admitted that they were short staffed and corners had to be cut. They discounted our stay but when you are paying over $350/night, a clean room should be a given!

We spent 5 Nights at Old Faithful Snow Lodge. We were only booked for 3 nights but became 'Snowed In' due to unseasonal snow falls which resulted in all the road closures in the Park. We had a wonderful time. Our Room was comfortable, Clean and warm. The staff provide excellent service, being helpful and friendly. The restaurant is very good and it is well staffed with great service. Location to the upper Geyser Basin is excellent. It is a good base to stay inside Yellowstone National Park. There is a good general store and Gas station close by. It is close to the Visitors Center. Highly Recommended.

Comfortable lodge right by Old Faithful. Poor signage though. Visitor center across the street. Nicely decorated. Friendly staff. Fireplace in lobby you can have your cocktail by. Food is average. No tv and internet spotty.

Stayed here as there was little choice at this time of the year. Most places have already closed. Good base for seeing Yellowstone. Food in the restaurant was OK but overpriced. We waited over an hour to get a table. Bathroom was very tired and all the skirting and around the bathtub were caked in dust. Bathtub was all scratched and could definitely do with a renovation. Great location but could do with a spruce up.