This place is nice, but not worth the price they charge. In addition to the standard price, they charge a resort fee. Then because this place is in the middle of no where, there is no cell service. I made a call to Indiana and was charged almost $24 for about a 5 minute call! Absolutely ludacris!!! What the hell does the resort fee cover!? Also, I didn’t have a wash cloth in my room and the body wash was empty. The gift shop had some nice items and the staff was friendly. The restaurant was expensive, not because the food was worth it, but because there’s no where else to eat they can charge outrageous prices. Highly disappointed overall!!

The options in Death Valley are limited but this is a reasonable place to stay. The facilities are a little dated, but it is obvious that the current ownership and management is investing a lot to upgrade the current facilities as well as provide future new facilities. My room was clean and the house keeping was quite good. The prices are somewhat high, but that is to be expected given the isolated nature of this park.

Considering the horrible reviews, my expectations were low. So, it was better than expected. We really just wanted a clean room, which we got. The room was clean and a nice size. It was a standard room on the second floor. It had a nice table and chairs, refrigerator and balcony. The bathroom was nice and clean as well. But it was really worn. The carpet was so worn out in spots that the pattern was gone. The balcony carpet had holes. There were marks on the walls where there had been prior fixtures removed but the paint had not been done. Just sloppy. Clearly, the rooms and building need upgrading. We were lucky that we got there right after the power outage so had no problems with that. The grounds are in bad shape as well. It appears to be really old buildings that need lots of work. The staff was very pleasant. We had dinner at the bar and the bartender, Buchanan, made it a wonderful experience. The food was fine but the menu was limited. The location is the best part and that is why we chose it.

We recently stayed here for 2 nights. All the negatives that others have mentioned here are spot on. It's a great location, with high prices for poor quality! We stayed in the 600 building, where the interior of the room was somewhat upgraded, but the hall and doors to the rooms were definitely dorm like. Carpets were dirty and not regularly vacuumed. There is negligible amount of sound proofing, which means we could hear all of the next door people's conversation, and people walking in the room above us! They have a huge property, so they provide a pool, small sports courts, playground for kids, and eating places. They have a captive audience, so you get to experience what lack of competition leads to - poor customer service from most staff at stores and restaurants, and very poor quality food. We would have been okay paying higher prices, if the quality matched it. Most of the staff made no eye contact with us, and had an attitude of doing us a favor when we purchased items at the store. The buffet breakfast was $17 per person, and was worse than camp food. We had their take-out pizza one night, which was ok. The next night we went to Stovepipe Wells saloon for dinner. What a difference! Treated like a customer, greeted with a smile, and good food. Bottom line - if you want a good location to see all the sites in the valley, then stay here. But keep expectations very low. If you want a more pleasant experience, and value for money - drive to Stovepipe Wells and stay there.

This hotel is OK, I'd say. Our room was comfortable the shower was hot, the wifi worked well. Sometimes it didn't get cleaned though, and the TV didn't work (could've just been dead batteries in the remote--I wasn't so eager to watch TV that I bothered to ask for fresh ones). There is a mini-fridge (no freezer). Parking was easy enough. There was a long line at check in. There are a couple of dining options: Steakhouse--sit down dinner. Decent food. Cocktails available. Mains ~$30. Children's menu. 1849 Buffet--Comfort food. Beer and wine available (I think it costs extra). I wasn't too impressed. To be fair, I'm a vegetarian, so not all of the options were open to me. I did get plenty to eat--Spanish rice, cheese enchiladas. Overall quality wasn't great. $30 for adults. Coffee & 'Cream--little cafe with coffee drinks, pizza (14", middling quality), burgers, hot dogs General Store has a decent food selection, including some fresh stuff (pastas, fruit, yogurt, sandwiches) and frozen dinners (Amy's, Stouffer's, etc). There is a microwave to nuke said dinners. One night I assembled a nice meal for us out of a couple microwave dinners, a Cup 'o' Soup, machine hot cocoa, and some fresh crudites for $29. Everything is expensive but that's reasonable considering the location--it's sort of like being on an island, everything is shipped in. Also on-site: Golf Course Shuffleboard Pool (always 87 degrees) Playground Borax mining museum But you aren't really here for the room or the food. The location is ideal for exploring Death Valley. The big visitor's center is nearby, as is a gas station. It's not far to a host of interesting hikes: Badwater (lowest point), Golden Canyon, Artist's Drive (don't miss), Devil's Playground, Salt Creek, Harmony Borax Works. Probably about half an hour to Stovepipe Wells and the sand dunes. I was here many years ago and they have definitely improved the property (with a new improved price, no doubt). If I come back, I won't hesitate to book here again.