USPL Reviews Provided by
Zion Ponderosa Ranch Resort
floridagirl83 from: florida
Published Date: Sep, 17, 2023 Travel Date: Sep, 1, 2023 Rating: 5
We rented a cabin on property and were able to use the amenities. That was the way to go. We had so much privacy and were still able to swim, play mini golf, tennis, we booked a few tours with East Zion Adventure Co. and met the metalsmith Gordon who does his work outside where you can watch. Incredible! This was a great place to stay. I would come again.
TravelSmart4u from: Columbus, Ohio
Trip Type: Family
Published Date: Aug, 20, 2023 Travel Date: Aug, 1, 2023 Rating: 3
Needs Some Love
Zion Ponderosa needs some love! We had a cabin suite that was filthy. Some of the towels smelled like urine. The slat fell out of the bottom bunk and the ones in the top bunk were cracked. The person on the bottom was worried the boards were going to fall.
The good family fun has potential. The putt putt course needs the water hazards fixed. The fountain leading up to check in needs drained and cleaned. The foosball table is broken.
Front desk should be better trained on how to help guests store luggage and mail letters.
Need more dining options.
Shotokanjudo1 from: Verdi, Nevada
Published Date: Aug, 1, 2023 Travel Date: Jul, 1, 2023 Rating: 3
Not actually a resort more like a kids camp in the mountains
Our cabin was very nice, very impressive in design. We came to the resort in the heart of summer so our cabin was hot. There is an AC unit but it wasn’t strong enough to adequately cool the cabin. A stronger AC is required or two AC’s one for the room and one for the living room area.
The resort had many activities for people. It’s more suited for families with kids than couples. There is a nice pool and jacuzzi but it was dominated by teenagers. Restaurant at the resort was buffet style. So good for kids and parents on the go. We found the food adequate. We also ordered a bottle of wine which came partially used… of course we sent it back. Service at the restaurant I give it a C.
We did experience a star gazing tour which was good. Overall it was ok, not a resort as I’m accustomed to.
- Value: 3
- Location: 5
- Service: 3
atschock from: Parker, Colorado
Published Date: Jul, 30, 2023 Travel Date: Jul, 1, 2023 Rating: 1
Overpriced cabin suite with many malfunctions and unresponsive staff
Our family of three stayed here last week and paid a hefty sum ($325/night after taxes) to stay in one of the "cabin suites" with a bathroom and A/C (you pay extra for those). The power was out when we arrived for check in. The resort was apologetic and offered free pizza. The power came on about two hours later but then the water shut off about an hour after that and didn't come back on until some time during the night. The bathroom had a smell of leaking sewage that never went away and the shower water pressure was little more than a trickle. There are no dishwashers in the cabin and there were dirty dishes in the cabinets and filthy sponges under the sink. The TV in the room stopped working after the first night and wasn't fixed at any point during the rest of our four night stay despite two visits to the front desk in person to let them know about the issue. The continental breakfasts were free but extremely basic with the only protein option being hard boiled eggs that tasted awful. The only bright spots were the pool and the many excursion options.
- Value: 1
- Location: 1
- Service: 1
Kimbabites from: Los Angeles
Published Date: Jul, 18, 2023 Travel Date: Jun, 1, 2023 Rating: 5
Vacation Homes-Nice for Family Reunions
We rented the Timber Ridge vacation home for 10 family members on a road trip from L.A. to see Zion and Bryce Canyons. The house was much larger and nicer than we expected. The kitchen and dining areas were very large, open, and nicely appointed. There was 1 private bedroom on the 1st floor and 2 upstairs, and a total of 3 bathrooms. Although the house was pretty spacious and claims to sleep 10, there are really only 3 private bedrooms for 3 couples each. The other 4 people would either have to sleep in the loft/landing area on the 2nd floor which has 1 of the sofa beds or in the main living area on the ground floor, which has the other sofa bed. Those 2 areas have little privacy and no sound barrier if other guests are talking in the kitchen or other common areas. Otherwise, everything about the house was very nice and well-kept and the air conditioning worked great. There is a large wrap-around deck on the outside and a gas barbeque grill. The neighboring houses were not too close and there are enough trees around so that we felt somewhat secluded. The vacation homes are away (1-2 minutes drive) from the main resort area, but we were only staying 2 nights and ended up not taking advantage of any of the resort activities. The overall location is a bit remote. It took about 1 1/2 hours to drive to Bryce Canyon, and about 45 minutes to the Zion Visitor Center.
- Value: 4
- Location: 4
- Service: 5