USPL Reviews Provided by
laf81 from: Scituate, Massachusetts
Published Date: Apr, 18, 2019 Travel Date: Feb, 1, 2019 Rating: 3
Close to the hiking trails
Very nice accommadations. We stayed within easy walking distance to the main lodge. Restaurant was good and convenient. Easy short drive to the entrance of the park.....but adhere to the speed limit signs-we got a ticket!
Macstay from: South East England, United Kingdom
Published Date: Apr, 17, 2019 Travel Date: Sep, 1, 2018 Rating: 5
Best place to stay for walking holiday
Lovely cabins, we stayed four nights, across two *2 night bookings and two different cabins - both were lovely, walking was fantastic. Restaurant was fine and but the time slots available very limiting and one night they put us back so many times we gave up trying to eat there.
GaGaMeHarley from: Casselman, Canada
Trip Type: Friends getaway
Published Date: Apr, 16, 2019 Travel Date: Apr, 1, 2019 Rating: 5
Wonderful place to stay for hiking Zion!
Stayed here one night. Had to reserve in advance as in high demand. The Lower Emerald Pool Trail is right across the street. 1 hour easy hike to waterfalls. 45-60 mins round trip.
The food at the lodge is really good! The best part is they will make you a packed lunch to take along your hike for next morning. We got one the night before our Angels Landing hike and it was perfect. Best sandwich I have ever eaten (the fact it was eaten on the top of Angels Landing may have helped but it was perfect).
The rooms are rustic but very clean and everything you need is there. There are water stations in the hallway to fill your hydration packs.
The drive there is very nice and only allowed if you are staying at the lodge.
Enjoyed our stay, the gift shop in the main lobby is also worth the visit for hiking memories.
- Rooms: 5
- Cleanliness: 5
- Service: 5
Travel806028 from: Riverside, CA
Trip Type: Couples
Published Date: Apr, 8, 2019 Travel Date: Mar, 1, 2019 Rating: 4
Pricey but worth it
After a fast and friendly check-in, we went to our room on the second floor of the Sentinel Building. The balcony view was great! We had a large room with comfortable furniture, a mini-fridge (no freezer), and a microwave. The room was well lit. The sink area was separate from the toilet/shower room, and there was plenty of counter space. The king bed sagged in the middle but was otherwise comfortable. It was fairly quiet at night, but we could hear toilets flushing in other rooms. The shower head was decent but not great (rather weak). We had a good dinner and breakfast buffet at the Red Rock Grill. It was wonderful to be able to drive into the canyon and then enjoy the evening there without the crowds. The deer and wild turkeys come closer after the crowds leave.
Joaquin S from: Sao Paulo, SP
Trip Type: Family
Published Date: Apr, 3, 2019 Travel Date: Apr, 1, 2019 Rating: 1
Lower your expectations
We liked the park so much that we decided to stretch our budget and stay in the only hotel inside the national park.
Compared to the other 7 places we slept during our family holidays, the zion lodge was way too expensive for the lousy service they offered. This confirms that monopolies aren't healthy.
A 250 dollar room can't charge extra for a crib, could include breakfast, can't have a dirty carpet, and could at least have happy empowered employees to make the guests feel special. Too many details didn't work out in our stay, which isn't bad luck.
The cherry is a customer survey emailed a week after we left, where i gave low grades but detailed all the situations where we experienced lousy service, as a generous improvement opportunity. No answer other than the automatic response by a robot.
Come on exterra guys! You can do better, everything is perfect there in zion, you can't lag that bad!