USPL Reviews Provided by
Panamint Springs Resort
Trip Type: Family
Published Date: Apr, 18, 2019 Travel Date: Apr, 1, 2019 Rating: 1
Poor Customer Service
We wanted to camp here with our trailer, but never got to because we were never able to reach anyone, despite trying for 3 days! What kind of business--"hospitality" no less--does not return its phone calls or emails (I left two emails)? Website no longer takes reservations for camping, instead directs you to call. But when I tried to call--no fewer than 20 times!--I could not get through to anyone. Usually it would just ring and disconnect, but the one time I got through to the voicemail, it gave the following message: reserve online. Or you can leave us a message. But we would prefer you call us back instead, because phone service here is unpredictable. What a joke! If you are are able to stay in one of the hotel rooms or cabins, good for you. If you are trying to reserve a campsite, good luck with that. If it weren't a tourist destination, these people would never survive.
djmahel from: Rome, Italy
Published Date: Apr, 13, 2019 Travel Date: Mar, 1, 2019 Rating: 5
In the middle of death valley, fantastic location, during stay please visit Darwin fall just 5 minutes by car and a little trekking to reach the site. I was here with my wife and son, the resturant is fantastic.
Darks247 from: Sydney, Australia
Trip Type: Family
Published Date: Mar, 28, 2019 Travel Date: Mar, 1, 2019 Rating: 3
We stayed in the Resort and it was very expensive for what you get (Room1 $222USD inc tax). Website warned the rooms need renovation but the price is way over the top for a tired hotel room. Location is great and the restaurant, whilst simple, was nice and had really friendly staff.
Dee B from:
Published Date: Mar, 16, 2019 Travel Date: Mar, 1, 2019 Rating: 5
My husband I were staying in a different hotel nearby but wanted pizza. This is the only place around but they didn't disappoint. the pizza was very good. The waiter was also the bartender and bus boy but we never lacked for attention.
Effervescent from: Florida
Trip Type: Friends getaway
Published Date: Mar, 13, 2019 Travel Date: Mar, 1, 2019 Rating: 2
Minimal accommodations, nice view.
At the Death Valley Visitors Center, Panamint Springs was advised as a place with accommodations. It may have been helpful for the park staff to clarify that this is the ONLY establishment in the town. Despite our late arrival, they still had motel rooms available.
The room, linens, towels and shower looked (and smelled) clean. The mattress itself felt old, but it was sleep-able. A working space heater was provided, along with toiletries, two bottles of water and wrapped plastic cups.
As stated by other reviewers, the walls were THIN. Bring ear plugs. My motel room had a connecting door to the room next door. I could not only see the light under the door, but hear my neighbor's dog shake its collar and hear the gentleman next door sigh and shift in bed. On the other side, the walls were thin enough for me to smell my neighbor's marijuana and hear him yawn and eventually settle in bed. The motel's check-in instructions specify a 10pm - 7am quiet time: this is not a motel for late night gatherings/conversations, so traveling groups/friends should be aware.
There was no cell service, but the motel's proximity to the restaurant's free wi-fi enabled late night wi-fi connectivity for text messaging.
The motel staff was courteous and helpful. A free breakfast accompanied the motel reservation, but I chose not to partake. There were pleasant mountain views from the restaurant's outdoor seating, and the area was quiet. There is a general store for gas, souvenirs and basic needs, including some pre-packaged sandwiches.
I rated this as establishment as a "2," not because it was "poor" but simply because a "3" is average, and I did not feel that the accommodations were "average" for an American tourist's expectations. The nightly rate was higher than other places in or around Death Valley, but this place is literally in the middle of nowhere. For better value, it is highly encouraged that you research other options and subsequent driving times, which may require driving on mountain roads.
- Value: 2
- Cleanliness: 3
- Service: 4