USPL Reviews Provided by
Kayenta Monument Valley Inn
TripAdvisor Traveler Rating: 1620 reviews
Better than expected
User: regnadkcin from: St. Petersburg, Florida
Published Date: Mar, 12, 2020
Travel Date: Mar, 1, 2020
Rating: 4
After reading a few negative reviews here, I was somewhat apprehensive about booking this motel, but there was nothing else this close to Monument Valley so I did anyway. First, the staff was nice enough, nothing exceptional but they were not rude as I had been warned. The room was clean, comfortable, decent TV, and wifi. The shower was ok. The room had a coffee maker, no breakfast served. It is a short and pretty drive to Monument Valley, not much dining options around except fast food. I did not get to enjoy much of Monument Valley as the weather was foggy and rainy so I may return someday, and would have no problem returning to this motel.

Absolutely Horrible place
User: pram0dw from:
Trip Type: Solo travel
Published Date: Mar, 4, 2020
Travel Date: Sep, 1, 2019
Rating: 1
This motel is outdated with very unprofessional staff. It happened to be a cold night and the door key won’t work or the heating system. The restaurant in the motel is not worth it. Here is a piece of advice. Apart from this motel there’s only a Hampton inn across the street. There’s no other accommodation available for another 5to 6 hours either towards Grand Canyon or towards Colorado. So be prepared and book in advance at the Hampton inn and this place at any costs.

Rude Receptionist!
User: 961gayled from:
Trip Type: Business
Published Date: Feb, 20, 2020
Travel Date: Feb, 1, 2020
Rating: 1
I just called to book 3 rooms and the receptionist I spoke with sounded annoyed and rude. So instead of doing reservations today, I told her that I will just need to call back. I cannot tolerate her behavior right now. Maybe when I call again this afternoon or tomorrow, it will NOT be her. Please manager, let your employee practice good hospitality. It doesn't look good for the hotel at all.

Just Ok
User: cm_sunnyvale from: Sunnyvale, California
Published Date: Dec, 29, 2019
Travel Date: Dec, 1, 2019
Rating: 2
We stayed at this hotel in December. It is more of a motel kind than a hotel. We got a room in the first floor.It was winter time and we noticed that windows are not properly insulated as a result room was getting too much cold and also there was snow forming inside window panel. Also there was a few stray dogs which was surprising to us. Reported to the hotel management . Only thing good was they have good toiletries available in the room.

Good location if visiting Monument Valley
User: TracyT226 from: calgary, alberta
Published Date: Oct, 11, 2019
Travel Date: Sep, 1, 2019
Rating: 4
We only stayed here one night. Great option for us on a budget and close to Monument Valley. Hotel room was clean which is most important to us. I brought my pillow from home on our trip due to back and neck issues. I thought I did a good final check of the room but somehow overlooked my pillow. I contacted the hotel Manager Lavina she was very helpful... I was headed to my next destination for a week and she said they would get it shipped there. I hadn't seen anything so I checked back with her and because I can only assume I gave a hotel address they wouldn't ship there. So I had asked if they could try and send it to a different location as I had my parents staying for 10 more days at a different location.. She said she would prepare to send it there. My parents received it 2 days later. This was great customer service as this pillow was a sleep country pillow and was very expensive so I can't thank them enough for doing this. Much appreciated...

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