USPL Reviews Provided by
Kayenta Monument Valley Inn
TripAdvisor Traveler Rating: 1693 reviews
Disappointed
User: Companion19513195422 from: Pontault Combault, France
Trip Type: Couples
Published Date: Apr, 21, 2024
Travel Date: Apr, 1, 2024
Rating: 3
The hotel room was correct however the staff were very cold not welcoming and we were very disappointed that the pool was not accessible despite temperatures at 70. We’ve been very angry about that. We’ve got no fridge in the room. I moderately recommend this hotel

Odd experience and poor WiFi
User: Simon N from: Fordingbridge, United Kingdom
Published Date: Apr, 20, 2024
Travel Date: Apr, 1, 2024
Rating: 3
WiFi mostly didn't work. I switched rooms but no difference. Oddly on second day housekeeping stripped my bed and left bedding on the floor. Nothing changed. Room not refreshed but an unopened bottle of vitamin water I had next to bed had been opened and drunk. Empty bottle found in room bin! Very strange.
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Good, basic stay
User: Tour143066 from:
Published Date: Apr, 14, 2024
Travel Date: Apr, 1, 2024
Rating: 4
Basic, nice, clean, affordable, good shower - which was all these travellers wanted. If you want something fancy this ain't it, but after a few bad hotels in our travels we were glad to find this one. Included breakfast had a lot of options, including hot stuff so we were happy. :)

It needs improvement
User: Ilaria C from:
Published Date: Jan, 17, 2024
Travel Date: Aug, 1, 2023
Rating: 2
The rooms were okay. But that's all. Breakfast was just fine, nothing special, and with not many choices. There were a couple of stray dogs roaming in front of our rooms. The whole hotel looked really old, therefore the need to improve its facilities in my opinion.
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The hotel is in desperate need of maintenance and remodeling
User: patroo from: Springfield, Oregon
Published Date: Dec, 15, 2023
Travel Date: Dec, 1, 2023
Rating: 2
This hotel was a poor choice on my part. I made the reservation weeks earlier and didn't check the latest reviews, which would have warned me that this was not the best hotel in Kayenta. While we were there. representatives of Choice Hotels were studying the property and discussing what remodeling would be needed to add this hotel to their collection. I wish I could have told them what I've learned on this trip. A Choice Hotel in Casa Grande was a pit, and this hotel was very close to being a matching partner. The description in Trip Advisor mentioned a restaurant at the hotel. On arrival, it turned out that the restaurant was undergoing remodeling. Apparently most of northern Arizona was being remodeled this month. At this time we had yet to see the room, which turned out to be set up for disabled people. The shower was made to accommodate a wheelchair, and the toilet had an auxiliary seat and arms on it. Since neither of us needed this level of assistance, it was both creepy and annoying. The shower floor was damaged with pieces of fiberglass missing from an area at the sill. We did not shower. There was obviously no way to truly clean that shower floor where the fiberglass was damaged. The basic room itself was moderately clean. The room was chilly, the blankets thin. There were no extra blankets. It had snowed the night before (evidence still blanketed parts of the parking lot), and while it didn't snow the night we were there, it was hinting that snow might be on the menu. Adding some extra clothes got me through the night, along with turning up the noisy heater. Thin walls told me that the few other guests were watching TV to keep warm. We should have asked for a better room, but we were tired, didn't feel like imposing on the management, and simply wanted to get to sleep in preparation for an early tour of Monument Valley. That turned out to have its own adventure. I would stay at a different hotel on a return visit, perhaps the Hampton, or the hotel at Monument Valley itself, or Gouldings. We did not see the rooms at any of these properties, but they could not have been any worse than the one we were in. On a happy note, the hotel was across the highway from The Blue Coffee Pot, the best thing in Kayenta for us. Moral - check the reviews AGAIN just before the trip, when there is time to cancel the room and book somewhere else. It turned out that there were lots of empty motel rooms at Monument, at Gouldings, and probably at Hampton. We didn't drive back to check that. The pictures make this hotel look cute and appealing, though very basic. The room we had doesn't much resemble the example picture at the left of the page. There were two marshmallow-sized pillows, no bolster pillow, no wall art that I remember. We didn't bother with the TV. It appeared to be reasonably recent in construction and if the neighbors were to be relied upon, it probably worked. Fortunately we had our own pair of king-size pillows along on the trip, and only had to use them twice. This was one of them. There are much better choices in the Monument Valley area to stay in. This isn't one of them.
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