USPL Reviews Provided by
Kayenta Monument Valley Inn
regnadkcin from: St. Petersburg, Florida
Published Date: Mar, 12, 2020 Travel Date: Mar, 1, 2020 Rating: 4
Better than expected
After reading a few negative reviews here, I was somewhat apprehensive about booking this motel, but there was nothing else this close to Monument Valley so I did anyway. First, the staff was nice enough, nothing exceptional but they were not rude as I had been warned. The room was clean, comfortable, decent TV, and wifi. The shower was ok. The room had a coffee maker, no breakfast served. It is a short and pretty drive to Monument Valley, not much dining options around except fast food. I did not get to enjoy much of Monument Valley as the weather was foggy and rainy so I may return someday, and would have no problem returning to this motel.
- Sleep Quality: 4
- Cleanliness: 4
- Service: 3
Trip Type: Solo travel
Published Date: Mar, 4, 2020 Travel Date: Sep, 1, 2019 Rating: 1
Absolutely Horrible place
This motel is outdated with very unprofessional staff. It happened to be a cold night and the door key won’t work or the heating system. The restaurant in the motel is not worth it. Here is a piece of advice. Apart from this motel there’s only a Hampton inn across the street. There’s no other accommodation available for another 5to 6 hours either towards Grand Canyon or towards Colorado. So be prepared and book in advance at the Hampton inn and this place at any costs.
Trip Type: Business
Published Date: Feb, 20, 2020 Travel Date: Feb, 1, 2020 Rating: 1
I just called to book 3 rooms and the receptionist I spoke with sounded annoyed and rude. So instead of doing reservations today, I told her that I will just need to call back. I cannot tolerate her behavior right now. Maybe when I call again this afternoon or tomorrow, it will NOT be her. Please manager, let your employee practice good hospitality. It doesn't look good for the hotel at all.
cm_sunnyvale from: Sunnyvale, California
Published Date: Dec, 29, 2019 Travel Date: Dec, 1, 2019 Rating: 2
We stayed at this hotel in December. It is more of a motel kind than a hotel. We got a room in the first floor.It was winter time and we noticed that windows are not properly insulated as a result room was getting too much cold and also there was snow forming inside window panel.
Also there was a few stray dogs which was surprising to us. Reported to the hotel management .
Only thing good was they have good toiletries available in the room.
- Value: 2
- Cleanliness: 3
- Service: 3
TracyT226 from: calgary, alberta
Published Date: Oct, 11, 2019 Travel Date: Sep, 1, 2019 Rating: 4
Good location if visiting Monument Valley
We only stayed here one night. Great option for us on a budget and close to Monument Valley. Hotel room was clean which is most important to us.
I brought my pillow from home on our trip due to back and neck issues. I thought I did a good final check of the room but somehow overlooked my pillow. I contacted the hotel Manager Lavina she was very helpful... I was headed to my next destination for a week and she said they would get it shipped there. I hadn't seen anything so I checked back with her and because I can only assume I gave a hotel address they wouldn't ship there. So I had asked if they could try and send it to a different location as I had my parents staying for 10 more days at a different location.. She said she would prepare to send it there. My parents received it 2 days later. This was great customer service as this pillow was a sleep country pillow and was very expensive so I can't thank them enough for doing this. Much appreciated...
- Value: 4
- Location: 4
- Service: 5